State Farm Insurance - South Bay
Associate State Farm Team Member
Full Time • Hermosa Beach
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
Charline Espinoza Ins & Financial Services, Inc is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Customer Service Representative.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Charline Espinoza Ins & Financial Services, Inc is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Customer Service Representative.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customer's needs.
- Support the team with various administrative tasks and projects.
- Collect payments and process entry insurance service-related items for customers
- Voicemail, text message Inbox
- Organize and assign tasks for office team
- Document detailed notes with care
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $18.00 - $22.00 per hour
(if you already have a resume on Indeed)