Customer Service Representative - State Farm Agent Team Member
Full Time • Massapequa
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2007 and lead a well-established team of six. Before becoming an agent, I worked with State Farm in claims, which gave me a strong foundation in understanding policies, problem-solving, and delivering excellent customer care. I attended a local university and later went on to Touro Law School, bringing a detail-oriented and thoughtful approach to how we serve our customers and support our team.
Our office is located in a charming, walkable village area, and the environment is pleasant, personal, and highly relationship-driven. We value face-to-face interactions and have a tenured team that truly enjoys working together and being part of the community we serve.
For our team, we offer PTO, a Simple IRA, health benefits, and licensing reimbursement. We’re looking for someone who is bubbly, outgoing, honest, detail-oriented, and dependable—someone who enjoys working with people, shows up ready to contribute, and thrives in a collaborative, welcoming team environment.
ROLE DESCRIPTION:
I opened my agency in 2007 and lead a well-established team of six. Before becoming an agent, I worked with State Farm in claims, which gave me a strong foundation in understanding policies, problem-solving, and delivering excellent customer care. I attended a local university and later went on to Touro Law School, bringing a detail-oriented and thoughtful approach to how we serve our customers and support our team.
Our office is located in a charming, walkable village area, and the environment is pleasant, personal, and highly relationship-driven. We value face-to-face interactions and have a tenured team that truly enjoys working together and being part of the community we serve.
For our team, we offer PTO, a Simple IRA, health benefits, and licensing reimbursement. We’re looking for someone who is bubbly, outgoing, honest, detail-oriented, and dependable—someone who enjoys working with people, shows up ready to contribute, and thrives in a collaborative, welcoming team environment.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Greg D'Amico - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $22.00 - $27.00 per hour
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our well-trained team uses state of the art technology to achieve outstanding results. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and Business Insurance.
- Our office is located in Massapequa Park.
- Our office is open 9am- 5pm m-f and 9-12:30 sat.
- I have been a State Farm agent since 2007.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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