Monitoring Consultant (Hybrid)
Full Time • Farooq-AZ
🔹 Job Post: Monitoring Consultant (Hybrid)
Job Code: OA/ETSO 796360
Client: Commonwealth of Pennsylvania
Role: Monitoring Consultant (TAS3)
Location: Harrisburg / Dauphin County, PA (Hybrid)
Duration: Through 06/30/2026 (Extension Possible)
Hours: Full-Time, 40 hrs/week
Work Mode: Hybrid – Minimum 1 day per week onsite
Local Requirement: Must reside within 2 hours of Harrisburg, PA
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Client: Commonwealth of Pennsylvania
Role: Monitoring Consultant (TAS3)
Location: Harrisburg / Dauphin County, PA (Hybrid)
Duration: Through 06/30/2026 (Extension Possible)
Hours: Full-Time, 40 hrs/week
Work Mode: Hybrid – Minimum 1 day per week onsite
Local Requirement: Must reside within 2 hours of Harrisburg, PA
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Job Overview
The Commonwealth of Pennsylvania is seeking an experienced Monitoring Consultant to support enterprise IT monitoring, automation, and observability initiatives across hybrid (on-prem and cloud) environments. This role will serve as a subject matter expert on monitoring tools, automation-first practices, and ITSM-aligned operational processes.
Key Responsibilities
- Design, implement, and enhance enterprise monitoring and observability solutions
- Automate monitoring workflows to reduce manual effort and improve service reliability
- Support Azure and on-prem infrastructure monitoring (agents, APIs, SNMP, WMI)
- Develop and maintain SOPs, runbooks, service maps, and monitoring documentation
- Integrate monitoring data with ServiceNow for incidents, changes, and problems
- Track SLAs, MTTR, root cause analysis, and operational performance metrics
- Collaborate with Change, Incident, and Problem Management teams (ITIL aligned)
- Support disaster recovery planning and monitoring validation
- Ensure compliance with Commonwealth IT policies and standards
Required Qualifications
- 5+ years of experience in IT infrastructure monitoring, automation, or observability
- Strong proficiency in PowerShell and one scripting language (Python, Bash, or SQL)
- Hands-on experience with Azure Monitor, Log Analytics, KQL, Ansible
- Experience with Azure Automation and CI/CD pipelines
- Monitoring tools experience: SCOM, SquaredUp, Dynatrace, Datadog, or Splunk
- Experience with ServiceNow or similar ITSM platforms
- Knowledge of API integrations and secure authentication
- Understanding of ITIL practices (Change, Incident, Problem Management)
- Bachelor’s degree in IT, Computer Science, or related field
Preferred Qualifications
- Azure certifications (Administrator or Solutions Architect)
- ITIL 4 Foundation or higher
- Disaster Recovery planning and testing experience
- Performance tuning and monitoring dashboard experience
Additional Notes
- Candidate must agree to hybrid work requirements
- Candidate must live within commuting distance of Harrisburg, PA
- This is a long-term contract with potential extension
Compensation: $55.00 per hour
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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