Lead Business Systems Analyst (Arizona Local Only - Hybrid) Farooq-AZ

Lead Business Systems Analyst (Arizona Local Only - Hybrid)

Full Time • Farooq-AZ
📢 Hiring: Lead Business Systems Analyst (Hybrid – Phoenix, AZ)
Job Code: CoP 155795
Client: City of Phoenix – Fire Department
Location: Phoenix, AZ (Hybrid – 80% onsite / 20% remote)
Contract Duration: Through 06/29/2029 (approx. 3+ years)
Hours: Monday–Friday, 8:00 AM–5:00 PM (40 hrs/week)


Job Overview

The City of Phoenix Fire Department is seeking an experienced Lead Business Systems Analyst (LBSA) to support Release 4 of the SHAPE PHX permitting system. This long-term engagement focuses on business process analysis, systems integration, and user acceptance testing across Fire Prevention, Planning & Development, and other city departments.

This is a local-only, hybrid role requiring strong stakeholder engagement, documentation, and leadership skills.

Key Responsibilities

  • Lead business and technical requirements gathering and documentation

  • Map business processes, system workflows, and legacy system integrations

  • Act as liaison and advocate for Fire Prevention with SHAPE PHX vendors and implementation teams

  • Analyze and optimize business processes and workflows for system integration

  • Support and lead User Acceptance Testing (UAT) activities

  • Contribute to RFP/RFI/RFQ procurement activities

  • Support multi-year, phased project implementations

  • Deliver executive-level documentation and presentations

Required Qualifications

  • Bachelor’s degree in Business Administration, Information Technology, or related field

  • 5+ years of progressive experience as a Lead Business Analyst

  • Strong experience with:

    • Business process mapping & workflow analysis

    • Requirements gathering & acceptance testing

    • Systems integration and legacy systems

    • Procurement processes (RFP, RFI, RFQ)

  • Advanced proficiency in:

    • MS Word, Excel, PowerPoint, OneNote, Visio, Project/PWA

    • Wireframing tools

  • Excellent written and verbal communication skills

  • Exceptional attention to detail with executive-ready documentation

Important Notes

  • Local Phoenix candidates only

  • Resume must clearly state current location

  • Must be available for in-person interviews within 1 week of posting close

  • Must be able to start within 2 weeks of offer

  • Resumes are reviewed and submitted daily

Compensation: $75.00 per hour




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