Russell Massey & Co Inc
Assistant Account Manager
Full Time • Columbia
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Account Manager – Personal Insurance
Russell-Massey & Company
About the Role
Russell-Massey & Company is seeking a motivated, customer-focused Assistant Account Manager to train to join our growing team. All training and licensing is paid for by us. In this role, you will be assisting customers with their personal insurance needs. You will be paired with an experienced insurance professional that will train and guide you as you start your insurance career. This is an administrative position offering salary plus bonus, not a sales position. Annual salary is commensurate with directly applicable experience and/or direct industry experience.
If you enjoy working with people, thrive in a professional team environment, and are looking for a stable career with growth opportunities in the insurance industry, this could be the perfect fit.
What We Offer
- Competitive Pay: $35,000 – $39,000 per year
- Annual reviews and raises
- Professional Development & Ongoing Training
- Job Stability in a growing, high-demand
- Great Work-Life Balance: Monday–Friday, 8:30 a.m. – 4:45 p.m.
- Licensing Paid by Employer: SC Property & Casualty License
Key Responsibilities
- Identify, qualify, and develop personal insurance opportunities with new and existing clients through in-person meetings, phone calls, online communication, and written correspondence.
- Build and maintain strong client relationships through regular follow-ups, accurate and timely quotes, and ongoing account support.
- Anticipate, respond to, and follow up on client needs to ensure a high level of service and retention.
- Support clients through the renewal process and assist with retention strategies.
- Collaborate with team members, share expertise, and participate in meetings as needed.
- Maintain continuing education (CE) requirements and stay informed on industry trends, new products, legislation, coverages, and technology.
- Qualifications
- Prior experience in a customer service–focused role
- Strong interpersonal skills with a people-oriented, customer-focused mindset
- Excellent organizational skills with the ability to work independently
- Sound judgment, strong decision-making abilities, and professional assertiveness
- Superior written and verbal communication skills
- Excellent time management skills and the ability to thrive in a team environment
- Comfortable with technology and computer systems
- Willingness to obtain a South Carolina Property & Casualty Insurance License (paid for by employer)
Your Future in Insurance Starts Here!
A career as an independent insurance professional offers long-term stability, flexibility, and growth. As a Big “I” South Carolina member agency, Russell-Massey & Company represents multiple insurance carriers, allowing us to offer clients a wide range of trusted auto, home, business, life, and health insurance solutions.
With many experienced agents nearing retirement, the demand for skilled insurance professionals continues to grow. If you’re looking for a career with purpose, security, and opportunity, we invite you to apply and start building your future with us.
Employment Type
Full-time
Compensation: $35,000.00 - $39,000.00 per year
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with a Big I South Carolina member agency is a great career choice!
Big I South Carolina is the states oldest and largest trade association of property and casualty insurance agents. Our members are small business owners who represent more than one insurance company and sell all types of insurance. As a result, they can offer clients a wider, trusted choice of auto, home, business, life and health insurance products. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
(if you already have a resume on Indeed)
Or apply here.
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)