Project Manager
Hybrid - US
Project Manager
Full Time • Hybrid - US
Welcome to Your Next Chapter of Purpose.
At Heights Wellness Retreat, we believe every person is an unstoppable force in their own life, and that wellness is the catalyst for meaningful transformation. We are more than a retreat - we are a purpose-driven sanctuary where physical, emotional, mental, and spiritual well-being intersect. Through a thoughtful blend of massage, skincare, and innovative therapies such as Red Light Therapy, Cryotherapy, and Lymphatic Drainage Technology, we remain at the forefront of the evolving wellness industry.
At Heights Wellness Retreat, we believe every person is an unstoppable force in their own life, and that wellness is the catalyst for meaningful transformation. We are more than a retreat - we are a purpose-driven sanctuary where physical, emotional, mental, and spiritual well-being intersect. Through a thoughtful blend of massage, skincare, and innovative therapies such as Red Light Therapy, Cryotherapy, and Lymphatic Drainage Technology, we remain at the forefront of the evolving wellness industry.
Company Perks (Benefits)
- Paid Time Off (PTO) & holiday pay
- Wellness reimbursement
- Health benefits (as applicable)
- Growth and development opportunities
Compensation: Salary based on experience.
The Role:
The Franchise Project Manager (Conversions) leads the end-to-end transformation of existing Massage Heights franchise locations into Heights Wellness Retreats. This role is responsible for planning, coordinating, and executing all aspects of each conversion, including construction and structural changes, rebranding, operational transitions, and the launch of an expanded wellness and biohacking-focused service model.
This is a highly visible, cross-functional role ideal for a hands-on project manager who thrives in fast-paced, multi-site environments and has experience driving complex transformations from concept to completion.
Responsibilities
- Coordinate the transition from the Massage Heights service model to the Heights Wellness Retreat model
- Develop and maintain detailed project plans, timelines, budgets, and risk mitigation strategies
- Ensure all projects comply with brand standards, local regulations, and approved budgets
- Support the rollout of new wellness and biohacking modalities, equipment, and services
- Serve as the primary point of contact between franchisees and internal teams
- Manage third-party vendors, suppliers, and contractors
- Track and report project status, risks, and milestones to leadership
Qualifications
Required
Required
- Bachelor’s degree in project management, Business, or related field (or equivalent experience)
- 3-5 years of project management experience in multi-unit retail, hospitality, wellness, fitness, or franchise environments
- Experience managing construction, renovations, or large-scale operational transformations
- Strong budgeting, scheduling, and vendor management skills
- Excellent communication and organizational skills
Preferred
- Franchise system experience (strongly preferred)
- Exposure to wellness, health, fitness, or biohacking services
- Experience leading rebrands or concept conversions
- PMP or other project management certification
Core Values At Heights Wellness Retreat
- Anything is Possible
- Lead with Heart
- Purpose over Pride
- Fiercely Obsessed with Success
Flexible work from home options available.
At Heights Wellness Retreat, we believe wellness starts from within and that includes our team. We are more than a spa. We are a full wellness destination offering therapeutic massage, advanced skincare, and innovative wellness technologies.
Every service we deliver is designed to create a meaningful experience for our guests and a supportive, growth-focused environment for our team. This is a place where your skills are valued, your career is nurtured, and your well being matters.
When you join Heights Wellness Retreat, you are not just accepting a position. You are joining a purpose driven community built on self care, professional growth, and the belief that when you take care of yourself, you can better care for others.
This is where your career in wellness can grow. Let us help you rise.
Each Heights Wellness Retreat location is independently owned and operated by franchisees of Elevated Brands Franchising ("EBF"). Franchisees are the sole employers in their Heights Wellness Retreat location, and franchisees are not acting as an agent of EBF or its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated Heights Wellness Retreat location which may vary from location to location.
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Personal & Career Development
Grow with confidence through our guided learning pathway at Heights University
Flexible Schedules & Work-Life Balance
Supports work-life balance
Full Schedule backed by high demand
We take care of the schedule so you can take care of the Guest
A Professional & Safe Environment
Committed to making safety for Therapist and Guest a priority. “Member of the National Association of Spa Franchisees”
Employee Discounts on Services & Products
Rejuvenating treatments and premium products
Stunning Retreats
Spa-like treatment rooms with top-tier equipment and luxurious linens