Customer Service Representative - State Farm Agent Team Member
Coldspring - TX
Customer Service Representative - State Farm Agent Team Member
Full Time • Coldspring - TX
Responsive recruiter
Benefits:
- Bonus based on performance
- Opportunity for advancement
- Training & development
- Flexible schedule
- Competitive salary
- Paid time off
ABOUT OUR AGENCY:
Our agency opened in 2025 and is a small, growing team with big goals. Before becoming a State Farm agent, I worked for another agent, gaining valuable experience that helped lay the foundation for building a strong, successful office. We’ve already become a top-performing agency in the county and are continuing to grow.
My journey has shaped how I lead - I’m a cancer survivor, which has given me a deep appreciation for resilience, positivity, and supporting others.
For our team, we offer performance-based incentives, reimbursement for licensing costs, and a strong focus on work-life balance.
Our office culture is positive, supportive, and team-driven. We’re looking for someone who is hungry, driven, and competitive, while also caring and team-oriented - someone who brings a great attitude and wants to grow alongside a motivated, high-energy team.
ROLE DESCRIPTION:
Our agency opened in 2025 and is a small, growing team with big goals. Before becoming a State Farm agent, I worked for another agent, gaining valuable experience that helped lay the foundation for building a strong, successful office. We’ve already become a top-performing agency in the county and are continuing to grow.
My journey has shaped how I lead - I’m a cancer survivor, which has given me a deep appreciation for resilience, positivity, and supporting others.
For our team, we offer performance-based incentives, reimbursement for licensing costs, and a strong focus on work-life balance.
Our office culture is positive, supportive, and team-driven. We’re looking for someone who is hungry, driven, and competitive, while also caring and team-oriented - someone who brings a great attitude and wants to grow alongside a motivated, high-energy team.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Tyler Minx - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $15.00 - $20.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in COLDSRPING, TX and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)