Responsive recruiter
Replies within 24 hours
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Position Overview:
The Erica Ruiz State Farm Agency is seeking an experienced and licensed Agency Manager to lead daily office operations and support the continued growth of our team. This role is ideal for a motivated insurance professional who enjoys leading people, building strong processes, and delivering exceptional service to customers.
The Erica Ruiz State Farm Agency is seeking an experienced and licensed Agency Manager to lead daily office operations and support the continued growth of our team. This role is ideal for a motivated insurance professional who enjoys leading people, building strong processes, and delivering exceptional service to customers.
As Agency Manager, you will work closely with the Agent to oversee office operations, coach and develop team members, and ensure customers receive the high level of service our agency is known for. You will play a key leadership role in maintaining a productive, organized, and customer-focused environment.
If you are a licensed insurance professional with management experience and a passion for helping teams succeed, this could be an excellent opportunity to grow your career in agency leadership.
Key Responsibilities:
- Oversee daily office operations to ensure an efficient and organized work environment
- Partner with the Agent to create and maintain strong, process-driven workflows for the office
- Motivate, mentor, and support both new hires and long-term team members
- Assist with onboarding and training to help team members perform at a high level
- Handle escalated customer concerns and resolve issues with professionalism and care
- Retain customers by helping them understand the value of their insurance protection
- Monitor team productivity and help maintain a positive and supportive office culture
- Utilize office tools such as Excel, Word, Outlook, and Outlook Calendar to maintain organization and efficiency
- Step into a leadership role when the Agent is unavailable and help guide the team
Qualifications:
- Active Property/Casualty and Life/Health licenses required
- Prior management or leadership experience
- Strong ability to motivate, coach, and develop a team
- Excellent communication and conflict resolution skills
- Highly organized with strong attention to detail
- Comfortable using Microsoft Office (Excel, Word, Outlook)
- Ability to multitask and prioritize in a fast-paced office environment
Ideal Candidate:
The ideal candidate is someone who takes initiative, leads by example, and enjoys helping a team perform at a high level. You are comfortable balancing leadership, customer service, and operational responsibilities while supporting the Agent and ensuring the office runs smoothly.
The ideal candidate is someone who takes initiative, leads by example, and enjoys helping a team perform at a high level. You are comfortable balancing leadership, customer service, and operational responsibilities while supporting the Agent and ensuring the office runs smoothly.
This role is perfect for an experienced insurance professional who wants to take on a leadership position and make a meaningful impact on the success of the Erica Ruiz State Farm Agency.
Compensation: $65,000.00 - $85,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Long Beach, CA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
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Gain confidence and grow your career
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