Customer Service Representative - State Farm Agent Team Member
Forest Grove - OR
Customer Service Representative - State Farm Agent Team Member
Full Time • Forest Grove - OR
Responsive recruiter
Replies within 24 hours
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
At Kirk Meckem Insurance Agency, we’re a growing team that believes in working hard, having fun, and taking great care of our customers. Since opening in 2019, we've built the agency around nearly 28 years of experience in insurance and financial services—and a belief that great people do their best work when they’re trusted. We’ll give you the training and tools you need to succeed, then give you the freedom to do your job. We value flexibility, initiative, attention to detail, curiosity, and people who are always looking for a better way to get things done.
Our mission is to help customers protect their income and assets, reduce financial risk, and ultimately build tax-free wealth. If you’re looking for a place where your contributions matter, you’re encouraged to think for yourself, and you can grow alongside a developing agency, we’d love to meet you.
ROLE DESCRIPTION:
At Kirk Meckem Insurance Agency, we’re a growing team that believes in working hard, having fun, and taking great care of our customers. Since opening in 2019, we've built the agency around nearly 28 years of experience in insurance and financial services—and a belief that great people do their best work when they’re trusted. We’ll give you the training and tools you need to succeed, then give you the freedom to do your job. We value flexibility, initiative, attention to detail, curiosity, and people who are always looking for a better way to get things done.
Our mission is to help customers protect their income and assets, reduce financial risk, and ultimately build tax-free wealth. If you’re looking for a place where your contributions matter, you’re encouraged to think for yourself, and you can grow alongside a developing agency, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kirk Meckem - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $18.00 - $24.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Forest Grove, OR.
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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