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T Mobile Authorized Retailer Sales Associate Citi Center-964C

T Mobile Authorized Retailer Sales Associate

Part time • Citi Center-964C
Benefits:
  • Commission
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Donation matching
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer!

Luna Wireless, is one of the largest Authorized T-Mobile Retailers in the US!

Seeking candidates with a hustle and ambition for unlimited potential.

If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be! We have FT and PT positions available.

Bilingual Spanish speakers are preferred, but not required.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us! Do you have what it takes? Are you a game changer?

Job Summary:

  • Retail Sales Representatives (RSRs) work as part of a Team of Retail Experts to bring the T-Mobile brand to life.
  • They are ambassadors who generate energy and enthusiasm around our products and services.
  • They have a passion for the connected world and thrive in a fast-paced environment, where technological innovation, customer needs, and the retail experience are constantly evolving.
  • They focus on creating meaningful connections with customers, developing new ones, and strengthening existing ones, which sets us apart in the wireless industry.
  • They work on discovering customer needs and have a passion for educating, demonstrating, and recommending device and service solutions.
  • This is a learning position, where new associates work alongside their team and develop their skills.
  • As a Retail Sales Representative, you will be required to successfully complete new employee training.
Responsibilities of the Position:

  • Develop skills in service and sales, offering a world-class experience and building customer loyalty:
  • Help customers continue their shopping journey, whether online, with Customer Service, or in-store.
  • Explore individual needs and demonstrate the latest technology in-store.
  • Sell side-by-side with the customer to find customized solutions beyond a simple plan or device, including unique accessories and innovative IoT equipment.
  • Address service and sales needs with calmness, integrity, and compassion.
  • Consistently use digital tools in interactions and integration processes to demonstrate:
  • Our ultra-fast LTE network coverage in the customer's neighborhood.
  • How T-Mobile plans and services enable them to live without limits, feel valued, stay connected, and go further.
  • Complete in-store experience trainings, new skills, processes, systems, and reference resources.
  • Maximize shift time searching for information, learning about innovations in wireless technology.
  • Collaborate with T-Mobile employees in other channels (corporate sales and customer service) to:
  • Share responsibility for the customer experience and solve problems without complications.
  • Identify and funnel small business leads.
  • Support team initiatives and foster an inclusive environment.
The Experience You Bring:

  • Passion for serving the customer and being authentic in every interaction.
  • Competitive spirit and proven ability to excel in a fast-paced sales environment.
  • Willingness to work alongside colleagues and store leaders, learning and sharing ideas while solving customer needs.
  • Ability to balance customer needs with performance goals.
  • 6 months of experience in customer service and/or sales (preferably in retail environment).
What we offer:

  • Competitive base salary, plus commissions.
  • Benefits for part-time and full-time employees.
  • 401K Plan.
  • Medical, dental, and vision plan.
  • Generous paid time off programs.
  • Discounts on telephone service.
  • Great potential for growth in your career.
Requirements:

  • Be at least 18 years old.
  • Be legally authorized to work in the United States.
  • High School Diploma or GED.
  • Bilingual candidates are encouraged to apply.
About Us:

  • This is a unique opportunity to join a company that is revolutionizing the wireless industry.
  • At Luna Wireless, there's no corporate ladder — it's more like a "jungle gym" of possibilities!
  • We love helping our employees grow in their careers, because that motivation to aim high drives our business and culture.
  • Don't meet all the requirements? Studies show that many women and people of color don't apply for jobs if they don't meet 100% of the qualifications. At Luna Wireless, we believe in a diverse, inclusive, and authentic workplace. If this role excites you, apply anyway! You may be the ideal person for this or other positions.
Diversity & Inclusion

At Luna Wireless, a T-Mobile Premium Retailer, we invite everyone to apply:

  • People of Color
  • Veterans and Military Spouses
  • People with disabilities
  • LGBTQ+ community (lesbian, gay, bisexual, transgender, queer, non-binary)
  • Parents
We are an equal opportunity employer and welcome everyone to our team.




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Get Rewarded

We take care of our employees. Our employee benefits packages include everything you need to live your best life:

Paid time off (PTO) & Sick days
Paid holidays
Medical insurance (Full-Time & Part-Time)
Dental and vision insurance
Employee assistance program (EAP)
T-Mobile phone service discounts
Career development programs
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