Operations Manager
Full Time • Savannah
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
Operations Manager — Pirtek Savannah (Savannah + Hilton Head Region)
Base + Performance Bonus + Equity Opportunity
Must be based in the Greater Savannah, GA or Hilton Head, SC area
Must be based in the Greater Savannah, GA or Hilton Head, SC area
About Pirtek Savannah
Pirtek is the leader in on-site hydraulic hose service—mobile hose repair and replacement that keeps fleets, warehouses, plants, and job sites running. We operate in fast-paced industrial environments where downtime is expensive and responsiveness matters.
We are a veteran-owned business building a high-performance operation across Savannah and Hilton Head backed by an ownership group with deep operating and strategy experience (including backgrounds at Boston Consulting Group, Deloitte Consulting, and Capgemini) and a track record of successful SMB builds and exits. You’ll have autonomy to run day-to-day execution plus direct access to experienced operators whenever you need support. We expect you to bring solutions and initiative—bring shovels, not dead cats.
The role
This is a hands-on leadership role with real ownership. You will run operations across two connected regions, drive sales execution, recruit and supervise the sales team, and lead mobile service technicians to measurable KPI improvement. You’ll also be comfortable building relationships with maintenance leaders and engaging customer executives when needed.
Compensation
- Competitive base salary (based on experience)
- Performance bonus tied to KPI achievement and growth milestones
- Equity opportunity for the right leader
What you’ll own
Operations and KPI execution
Operations and KPI execution
- Own dispatch, scheduling, and service execution across Savannah + Hilton Head
- Drive technician productivity: utilization, billable hours, response time, first-time-fix rate, and customer satisfaction
- Reduce windshield time and improve revenue per truck through routing discipline
- Maintain safety, quality, and documentation standards across job sites
- Establish operating cadence: KPI dashboard, team huddles, pipeline review, root-cause problem solving
Sales leadership and growth
- Recruit, onboard, coach, and hold accountable a high-activity sales team
- Drive account acquisition in key verticals (3PL/warehousing, port/logistics, manufacturing, municipal/public works, construction, waste)
- Increase repeat revenue through follow-up, preferred vendor status, PM hose walks, and account penetration
Customer leadership engagement
- Build relationships with customer operations and maintenance leadership, and engage executive stakeholders as needed
- Handle escalations and protect key accounts through fast, professional resolution
Financial and team leadership
- Own P&L levers: pricing discipline, overtime control, inventory health, margin improvement
- Improve invoicing speed, reduce disputes, and coordinate collections support
- Recruit, develop, and retain technicians and sales talent using scorecards and coaching
What we’re looking for
Required
Required
- Based in Greater Savannah, GA or Hilton Head, SC
- Proven operations leadership in industrial services, distribution, manufacturing services, fleet maintenance, logistics/3PL, or construction services
- Experience recruiting and managing teams, including sales accountability
- Confident communicator with customers, including senior leaders
- KPI-driven, hands-on, and execution-oriented
Strong plus
- Military service or military leadership experience
- Experience scaling an SMB, branch, or territory from early stage
- Familiarity with field service dispatch, routing, and mobile technician utilization
- Exposure to hydraulics, industrial maintenance, or heavy equipment environments
What success looks like in 90 days
- Operating rhythm installed (KPIs, cadence, accountability)
- Pipeline rebuilt with consistent prospecting and conversion targets
- Technician productivity improving with measurable reductions in downtime and travel waste
- Strong relationships established with top accounts and clear growth plans
Independent franchise notice
This Pirtek location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and hiring decisions are made locally, not by Pirtek corporate.
This Pirtek location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and hiring decisions are made locally, not by Pirtek corporate.
Be part of one of the fastest-growing franchises in the U.S. while keeping America's essential industries operating.
PIRTEK is committed to providing world-class service while helping others in the organization succeed. We embrace change and innovation, and strive to be giving participants in the communities we serve. Above all, PIRTEK values integrity as we hold ourselves fully and personally accountable in all our dealings.
We provide our customers with the fastest hydraulic and industrial hose maintenance and replacement services through on-site mobile and retail PIRTEK Service & Supply centers throughout the United States.
Whether you're just starting or looking to advance your career, you'll find a supportive culture with teams characterized by honesty and integrity. As a Mobile Sales and Service Technician, you will be helping a small business owner grow their local business and enjoy a career where no two days are the same. You will also be provided a company vehicle to use while commuting to and from work.
PIRTEK franchises are locally owned and operated by people interested in your success. Many Mobile Sales and Service Technicians go on to become Operation Managers, Business Managers, and even Franchise Owners themselves.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIRTEK Corporate.
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Environment & Safety
Our highest priority is the safety of our staff & customers.
Respect
Treating our staff & customers as we would wish to be treated.
Honesty & Integrity
To operate with honesty & integrity in all our business dealings.
Accessibility & Response
Prompt service & ongoing communication guaranteed.
Customer Service
Superior customer service, communication & reliability.
Products
Consistently improving products & services, adding value for our clients.
Knowledge
Continually providing knowledge & innovative solutions to our clients.
Image & Presentation
Uphold professionalism & be a proud ambassador of a global organization.