Scheduler & Dispatch Specialist
Hybrid - US
Future Opening: Scheduler & Dispatch Specialist
Full Time • Hybrid - US
Scheduler & Dispatch Specialist
Company: ASF Clean Team
Location: Remote / Hybrid – California Residents Only
Bay Area familiarity required
On-Site Requirement: Twice per month
Office Location: Oakland, CA
Employment Type: Seasonal & Full-Time, At-Will, Non-Exempt (Hourly)
⸻
About ASF Clean Team
ASF Clean Team is a woman-owned, California-based exterior maintenance company providing professional window cleaning, gutter services, pressure washing, and related services to residential and commercial clients throughout the San Francisco Bay Area. We operate with a strong focus on safety, operational excellence, and full compliance with California labor laws.
⸻
Why Work With Us
• Established & Trusted Company serving residential, commercial, and government clients
• Structured Operations & Clear Expectations
• Supportive Leadership & Team Culture
• Opportunities for Growth & Advancement
• Compliance-Focused Workplace (labor, safety, and payroll standards)
⸻
Position Overview
ASF Clean Team is seeking an experienced Scheduler & Dispatch Specialist to manage daily and weekly field schedules for our operations teams. This role is primarily remote, with required in-person attendance twice per month for training, operational alignment, and collaboration.
The Scheduler plays a critical role in job routing, technician coordination, customer communication, and ensuring efficient, compliant daily operations across the Bay Area.
⸻
Key Responsibilities
• Build, manage, and adjust daily and weekly schedules for field technicians
• Dispatch crews and make real-time schedule changes as needed
• Optimize routing using Bay Area geography, traffic, and job density
• Communicate confirmations, delays, reschedules, and updates to customers
• Track job status, completions, go-backs, and follow-ups
• Provide crews with job details, notes, safety instructions, and access requirements
• Coordinate with Operations Management to reduce overtime and improve efficiency
• Ensure scheduling practices align with California meal/rest break and overtime laws
• Maintain accurate documentation in scheduling and CRM systems
⸻
Required Qualifications
• Minimum 5 years of experience in scheduling, dispatching, or service coordination
• Strong working knowledge of San Francisco Bay Area geography and routes
• Experience using scheduling or CRM systems (Jobber, Housecall Pro, ServiceTitan, or similar)
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, and able to work independently
• Comfortable managing multiple priorities in a fast-paced environment
⸻
Preferred Qualifications
• Experience in home services or field service industries (window cleaning, pressure washing, exterior maintenance)
• Prior experience working in a remote or hybrid role
⸻
Work Expectations & Compliance
• At-Will Employment: Employment may be terminated at any time by either party, with or without cause, consistent with California law
• Non-Exempt Position: Eligible for overtime in accordance with California law
• Safety-First Mindset: Adherence to company and regulatory safety policies
• Professionalism & Reliability: Punctuality, responsiveness, and accountability are required
• Monitoring Disclosure: Company-issued or approved systems may include monitoring software for work-related compliance, consistent with California law
⸻
Schedule
• Monday–Friday
• Occasional weekends based on workload
• Full-time hours with overtime as required
• Schedule adjustments may be necessary to meet operational or public works requirements
⸻
Compensation & Benefits
• Hourly Rate: $22–$26+ per hour (DOE)
• Overtime paid per California law
• 401(k) Retirement Plan (via ADP)
• Medical Insurance (50% employer-paid)
• Paid Sick Leave: 48 hours per year 2026
• Paid safety and professional training
• Remote Work Stipend: Internet and computer stipend provided
• On-site training required for hybrid role
• Career advancement opportunities
⸻
Remote / Hybrid Equipment Requirements
• Reliable high-speed internet
• Personal computer capable of supporting scheduling and CRM software
• Dual monitors recommended
• ASF Clean Team does not provide home-office equipment
• All necessary equipment will be provided when working on-site
⸻
Professional References
Applicants must provide at least two professional references from prior supervisors or managers. References will be verified as part of the hiring process.
⸻
How to Apply
Email the following to jobs@asfcleanteam.com:
• Resume
• Two professional references
Incomplete applications may experience processing delays.
Company: ASF Clean Team
Location: Remote / Hybrid – California Residents Only
Bay Area familiarity required
On-Site Requirement: Twice per month
Office Location: Oakland, CA
Employment Type: Seasonal & Full-Time, At-Will, Non-Exempt (Hourly)
⸻
About ASF Clean Team
ASF Clean Team is a woman-owned, California-based exterior maintenance company providing professional window cleaning, gutter services, pressure washing, and related services to residential and commercial clients throughout the San Francisco Bay Area. We operate with a strong focus on safety, operational excellence, and full compliance with California labor laws.
⸻
Why Work With Us
• Established & Trusted Company serving residential, commercial, and government clients
• Structured Operations & Clear Expectations
• Supportive Leadership & Team Culture
• Opportunities for Growth & Advancement
• Compliance-Focused Workplace (labor, safety, and payroll standards)
⸻
Position Overview
ASF Clean Team is seeking an experienced Scheduler & Dispatch Specialist to manage daily and weekly field schedules for our operations teams. This role is primarily remote, with required in-person attendance twice per month for training, operational alignment, and collaboration.
The Scheduler plays a critical role in job routing, technician coordination, customer communication, and ensuring efficient, compliant daily operations across the Bay Area.
⸻
Key Responsibilities
• Build, manage, and adjust daily and weekly schedules for field technicians
• Dispatch crews and make real-time schedule changes as needed
• Optimize routing using Bay Area geography, traffic, and job density
• Communicate confirmations, delays, reschedules, and updates to customers
• Track job status, completions, go-backs, and follow-ups
• Provide crews with job details, notes, safety instructions, and access requirements
• Coordinate with Operations Management to reduce overtime and improve efficiency
• Ensure scheduling practices align with California meal/rest break and overtime laws
• Maintain accurate documentation in scheduling and CRM systems
⸻
Required Qualifications
• Minimum 5 years of experience in scheduling, dispatching, or service coordination
• Strong working knowledge of San Francisco Bay Area geography and routes
• Experience using scheduling or CRM systems (Jobber, Housecall Pro, ServiceTitan, or similar)
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, and able to work independently
• Comfortable managing multiple priorities in a fast-paced environment
⸻
Preferred Qualifications
• Experience in home services or field service industries (window cleaning, pressure washing, exterior maintenance)
• Prior experience working in a remote or hybrid role
⸻
Work Expectations & Compliance
• At-Will Employment: Employment may be terminated at any time by either party, with or without cause, consistent with California law
• Non-Exempt Position: Eligible for overtime in accordance with California law
• Safety-First Mindset: Adherence to company and regulatory safety policies
• Professionalism & Reliability: Punctuality, responsiveness, and accountability are required
• Monitoring Disclosure: Company-issued or approved systems may include monitoring software for work-related compliance, consistent with California law
⸻
Schedule
• Monday–Friday
• Occasional weekends based on workload
• Full-time hours with overtime as required
• Schedule adjustments may be necessary to meet operational or public works requirements
⸻
Compensation & Benefits
• Hourly Rate: $22–$26+ per hour (DOE)
• Overtime paid per California law
• 401(k) Retirement Plan (via ADP)
• Medical Insurance (50% employer-paid)
• Paid Sick Leave: 48 hours per year 2026
• Paid safety and professional training
• Remote Work Stipend: Internet and computer stipend provided
• On-site training required for hybrid role
• Career advancement opportunities
⸻
Remote / Hybrid Equipment Requirements
• Reliable high-speed internet
• Personal computer capable of supporting scheduling and CRM software
• Dual monitors recommended
• ASF Clean Team does not provide home-office equipment
• All necessary equipment will be provided when working on-site
⸻
Professional References
Applicants must provide at least two professional references from prior supervisors or managers. References will be verified as part of the hiring process.
⸻
How to Apply
Email the following to jobs@asfcleanteam.com:
• Resume
• Two professional references
Incomplete applications may experience processing delays.
Flexible work from home options available.
Compensation: $22.00 - $26.00 per hour
About ASF Clean Team
Our Mission
- Be the best. Provide superior cleaning services for homes and businesses in our region.
- Develop long-term, mutually beneficial relationships with our clients.
- Provide opportunities for our team members to grow, both personally and professionally.
- Be good neighbors. Serve our community.
Our Commitments
- Safety: Licensed, Bonded, and Insured. Our equipment is state of the art, and meticulously maintained. Our safety training, protocols, and practices exceed government and industry standards.
- Respect: When you invite us into your home or business, we will treat you, your family, and your property with care and courtesy. Always.
- Quality: We take massive pride in our work. Taking that extra step to make sure our clients are always completely satisfied is just who we are.
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