Customer Service Representative - State Farm Agent Team Member
Full Time • Louisville
Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2019 and is a close-knit team of two who work hard and genuinely enjoy working together. We’ve built a tight office culture where teamwork comes first, and we make it a priority to create a positive, supportive environment.
Outside of the office, I spend a lot of time coaching sports and staying active in the community. We’re currently working on partnering with Soles4Souls to provide shoes for kids in need and participate in multiple golf tournaments each year to support local fundraisers. Giving back is important to us, and we’re always looking for ways to make an impact.
In the office, we keep things collaborative and fun. We cook meals together for lunch, have a ping pong table for a quick break, and believe you can work hard while still enjoying your day. We offer PTO, health benefits, licensing reimbursement, and a strong focus on work-life balance.
We’re looking for someone who is driven, motivated to grow, and excited about earning based on performance. If you want to build your income, develop your skills, and potentially grow into an Agent Aspirant role in the future, this could be a great place to start that journey.
ROLE DESCRIPTION:
Our agency opened in 2019 and is a close-knit team of two who work hard and genuinely enjoy working together. We’ve built a tight office culture where teamwork comes first, and we make it a priority to create a positive, supportive environment.
Outside of the office, I spend a lot of time coaching sports and staying active in the community. We’re currently working on partnering with Soles4Souls to provide shoes for kids in need and participate in multiple golf tournaments each year to support local fundraisers. Giving back is important to us, and we’re always looking for ways to make an impact.
In the office, we keep things collaborative and fun. We cook meals together for lunch, have a ping pong table for a quick break, and believe you can work hard while still enjoying your day. We offer PTO, health benefits, licensing reimbursement, and a strong focus on work-life balance.
We’re looking for someone who is driven, motivated to grow, and excited about earning based on performance. If you want to build your income, develop your skills, and potentially grow into an Agent Aspirant role in the future, this could be a great place to start that journey.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jason Jackson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Louisville, KY and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none