Customer Service Representative - State Farm Agent Team Member
Navarre - FL
Customer Service Representative - State Farm Agent Team Member
Full Time • Navarre - FL
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2024 and is a growing team of four who are focused on building a strong, team-first culture. Before becoming an agent, I worked as a State Farm team member, which gave me valuable experience and helped shape the kind of office I wanted to create.
I have a Bachelor of Science degree and was a college athlete, so competition and teamwork have always been a big part of my life. I have two kids and stay heavily involved in sports activities, which keeps our family active and connected.
We offer generous PTO, paid holidays, a flexible holiday schedule, and multiple bonus incentives. Our team can earn additional paid time off through performance, and we run regular competitions for cash and time-off rewards. We also provide a $150 monthly executive bonus that can be used toward retirement, health, or however the team member chooses. Work-life balance and recognition are important to us.
Our culture is very team-oriented. We win together. Everyone helps everyone, and customers always come first. We’re looking for someone who wants to be part of a close-knit team and who is motivated by collective success. You have to want to do well—not just for yourself, but for the entire office. If you’re self-motivated, competitive, and committed to putting the team and customers first, this could be a great place to grow your career.
ROLE DESCRIPTION:
Our agency opened in 2024 and is a growing team of four who are focused on building a strong, team-first culture. Before becoming an agent, I worked as a State Farm team member, which gave me valuable experience and helped shape the kind of office I wanted to create.
I have a Bachelor of Science degree and was a college athlete, so competition and teamwork have always been a big part of my life. I have two kids and stay heavily involved in sports activities, which keeps our family active and connected.
We offer generous PTO, paid holidays, a flexible holiday schedule, and multiple bonus incentives. Our team can earn additional paid time off through performance, and we run regular competitions for cash and time-off rewards. We also provide a $150 monthly executive bonus that can be used toward retirement, health, or however the team member chooses. Work-life balance and recognition are important to us.
Our culture is very team-oriented. We win together. Everyone helps everyone, and customers always come first. We’re looking for someone who wants to be part of a close-knit team and who is motivated by collective success. You have to want to do well—not just for yourself, but for the entire office. If you’re self-motivated, competitive, and committed to putting the team and customers first, this could be a great place to grow your career.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jenny Roberts - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Navarre, FL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Gain confidence and grow your career
Earn benefits and rewards that are second to none