E-Commerce and Digital Creative Manager
Full Time • Stony Book
Benefits:
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
Role Overview:
We are seeking a dynamic, creative, and detail-driven E-Commerce and Digital Creative Manager to lead our online operations while shaping the visual and content experience across our digital channels. This role blends e-commerce management, digital merchandising, and creative execution to ensure our website and marketing assets reflect the elevated, curated boutique experience we are known for.
This individual will oversee site performance, fulfillment workflows, and merchandising strategy, while also contributing to content creation, design, and brand storytelling across email, web, and social platforms.
Key Responsibilities:
E-Commerce Operations & Team Leadership
- Manage and develop a small team supporting order processing, fulfillment, and customer communication
- Oversee order workflows to ensure accuracy, efficiency, and brand-aligned customer experience
- Act as the primary escalation point for operational or customer issues
- Optimize workflows to support seasonal launches, promotions, and peak volume periods
Website Management (Shopify)
- Oversee product setup across apparel, home décor, and gift categories
- Maintain site accuracy, including product details, pricing, navigation, and inventory
- Conduct daily QA checks to ensure a seamless user experience
- Troubleshoot site issues and coordinate with developers as needed
Digital Merchandising & Performance
- Merchandise homepage, collections, and landing pages to reflect seasonal storytelling and campaigns
- Monitor KPIs, conversion rates, and customer behavior to drive optimization
- Ensure product pages include compelling descriptions, fit guidance, and styling inspiration
- Partner cross-functionally to align website, email, and social storytelling
Creative & Content Development
- Design and collaborate on emails, web banners, advertisements, and social media content
- Assist in maintaining and evolving website design and user experience
- Create original, on-brand visual content that aligns with the boutique aesthetic
- Perform photo editing and retouching for product and lifestyle imagery
- Bring forward new ideas for content, campaigns, and creative direction
Marketing & Team Support
- Assist with day-to-day marketing operations and campaign execution
- Support content organization and asset management across platforms
- Collaborate with internal teams to ensure consistency across all customer touchpoints
Qualifications:
- Bachelor’s degree in Marketing, Business, Graphic Design, eCommerce, or related field preferred
- 2+ years of experience in eCommerce, digital merchandising, or creative marketing
- Proficiency in Shopify, Canva, Adobe Photoshop, and Adobe Illustrator
- Strong eye for design and brand storytelling
- Experience managing or mentoring a small team preferred
- Analytical mindset with an understanding of online sales and conversion metrics
- Highly organized and adaptable in a fast-paced retail environment
Compensation: $50,000.00 per year
Madison’s Niche has an exclusive selection of luxury women’s fashion, accessories, home décor, kitchenware, gifts, and baby products.
Home Décor • Apparel • Accessories • Gifts
Stepping into one of our boutiques is an experience for the senses. Candles burning, meticulously merchandised displays and vignettes that are ever-changing with the seasons!
Our buyers thoughtfully select and rotate the latest luxe, smart, and sophisticated pieces. We stay in tune with the hottest trends while always offering a collection of elevated basics that simply never go out of style!
Our goal is for all customers to leave our boutiques more inspired, happy, and uplifted than before they walked in! As we take our brand to new heights with national reach through our online store, we go to great lengths to service our customers with the “small town, small business how can we help you?” mentality.
NOW OPEN: D.K. Brothers by Madison's Niche
We are proud to introduce D.K. Brothers – a premier men’s and luxury pet accessory boutique - now open in Stony Brook Village.
Discover a curated collection of men’s lifestyle apparel, accessories, and specialty gifts. For pet enthusiasts, D.K. Brothers will offer an elevated pet collection, featuring outfits, accessories, toys, bowls, beds, and treats – a nod to the cherished family dogs, Lulu and Maisie.
Discover a curated collection of men’s lifestyle apparel, accessories, and specialty gifts. For pet enthusiasts, D.K. Brothers will offer an elevated pet collection, featuring outfits, accessories, toys, bowls, beds, and treats – a nod to the cherished family dogs, Lulu and Maisie.
(if you already have a resume on Indeed)
Or apply here.
