Job Summary
We are looking for a detail-oriented and dependable Appointment Clerk / CSR to support our daily logistics operations. This role focuses on scheduling freight delivery appointments, assisting brokers, and handling administrative tasks to keep shipments running smoothly.
Key Responsibilities
Key Responsibilities
- Schedule and confirm freight delivery and pickup appointments
- Communicate with customers, carriers, and brokers to coordinate logistics
- Assist brokers with document management, including scanning and filing paperwork
- Update shipment information and maintain accurate records
- Provide general customer service support via phone and email
- Perform additional administrative duties as needed
Qualifications
- Previous customer service or administrative experience required
- Logistics or transportation industry experience preferred
- Strong communication and organizational skills
- Basic computer skills (email, data entry, document scanning)
- Ability to multitask and work in a fast-paced environment
- Reliable, punctual, and detail-oriented
Be a key part of keeping freight moving and customers informed—apply today!
Compensation: $18.00 - $20.00 per hour
History of TSI Trucking, LLC
After years of working in the trucking and transportation industry, our founder Jim Norris decided to achieve his dreams of starting his own trucking company. He began by hauling freight for Girl Scout cookies, which led to him purchasing his own tractors and trailers to better service his loyal customers. Now, over 20 years later, TSI Trucking services the contiguous United States and Canada with forty tractors and over one-hundred trailers.
TSI is a multi-generational company with over fifty employees and runs daily volume LTL routes to the Northeast, Southeast, Southwest, West Coast, Midwest, and Northwest areas of the country. We specialize in volume LTL, local cartage, truckloads, and expedited services. Our company strives to meet your transportation needs by ensuring on time shipments, excellent customer service, cost-effective rates, reliable drivers, and much more! Our innovative solutions begin with understanding all of our customers needs and are achieved through our employees and partnerships commitment to excellence and service.
Our Vision
Our vision is to be the best family owned trucking company in the industry, and, in order to accomplish this, we are focusing on building long-lasting partnerships with our customers. We strive to provide competitive rates, claim-free shipping, in-tact deliveries, and quality, reliable service.
Our Mission Statement
TSI’s mission is to provide the highest quality transportation service through hard work and continuous improvement. We are committed to creating value for both our customers and our employees. We are continually growing and rewarding those who help us to build our company.
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