Porter Blair Cleaning Company
Account Manager
Part Time • Jamestown
Benefits:
- 401(k) matching
- Competitive salary
- Training & development
- Wellness resources
- Company parties
- Health insurance
- Opportunity for advancement
Benefits/Perks
- Flexible Schedule
- Competitive Pay
- Career Advancement Opportunities
Job Summary
We are seeking an Account Manager to join our team. In this role, you will monitor the quality of incoming and outgoing materials and ensure they meet our high-quality standards. You will inspect commercial facilities using our proven methods, providing recommendations to facility leads on areas for improvement. The ideal candidate has an eye for detail and is committed to our high standards of quality. This role requires evening availability to support night shift operations across commercial accounts. Ideal candidates are comfortable with a consistent evening schedule and thrive working independently during off-hours
Responsibilities
- Serve as the primary on-the-ground point of contact for three large commercial accounts
- Conduct monthly client check-ins to ensure satisfaction and address concerns proactively
- Respond to client issues promptly and professionally — same day without exception
- Represent the company owner with the same professionalism and integrity they bring personally
- Ensure compliance with health and safety standards at all times
- Conduct weekly site inspections across all three commercial accounts
- Submit detailed digital inspection reports after every visit via Microsoft Forms
- Monitor patterns across sites and flag recurring concerns to ownership before they escalate
- Identify quality issues immediately and work with site leads to correct them
- Oversee site leads at each location — provide guidance, accountability and consistent support
- Verify staff attendance and clock-ins
- Ensure project quality meets company standards and client expectations
- Maintain accurate and detailed records of testing outcomes
- Ensure compliance with health and safety standards at all times
- Document and escalate any performance or conduct issues to ownership immediately
Qualifications
- Background in commercial cleaning, facilities management, hospitality, or property management
- Experience managing client accounts or service relationships directly
- OSHA Certified
- Understanding of quality control standards and testing methods
- Attention to detail
- Familiarity with Microsoft Office and other software applications
- Excellent verbal and written communication skills
Compensation: $20.00 - $23.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Porter-Blair Cleaning Company is a trusted commercial cleaning company dedicated to delivering consistent, high-quality results for our clients. We take pride in maintaining clean, safe, and professional environments for the businesses we serve. At Porter-Blair, our team is the foundation of everything we do. We hold ourselves to a high standard-showing up on time, doing the job right, and treating clients' space with care and respect. Whether you're just starting out or looking to build a long-term career in the cleaning industry, we offer a stable, supportive work environment where reliability and hard work are recognized and rewarded.
If you're dependable, take pride in your work, and want to be a part of a professional team that clients trust, we'd love to have you on board.
If you're dependable, take pride in your work, and want to be a part of a professional team that clients trust, we'd love to have you on board.
(if you already have a resume on Indeed)
Or apply here.
Top-Tier Compensation
Paid Training & Licensing
Referral Program
Employee Assistance Program