Emergency Response Coordinator

Location

Vancouver

Type

Full Time

Responsive recruiter

Benefits:

401(k)
401(k) matching
Health insurance
Vision insurance

Emergency Recovery Coordinator (ERC)

Serve People When They Need It Most | High-Impact | Fast-Paced | Unlimited Growth

When disaster strikes, people don’t just need a service—they need someone they can trust.

At Paul Davis, our Emergency Recovery Coordinators are on the front lines, helping families and businesses move from chaos to calm after fire, water, and other emergency events. This role is not for everyone—it’s for someone who thrives under pressure, cares deeply about others, and is driven to make an immediate impact.

What You’ll Do

As an ERC, you will:

Be the first point of contact for property owners after traumatic events
Build trust and guide customers through the initial recovery process
Generate business by proactively identifying and acting on opportunities
Work closely with first responders, adjusters, project managers, and community leaders
Secure mitigation work to protect properties and prevent further damage
Represent Paul Davis in the community through events and relationship building
Deliver confidence and clarity when people need it most

This is a fast-moving, high-stakes role where no two days are the same.

Who You Are

You’re someone who:

Has a strong internal drive and takes initiative
Thrives in fast-paced, high-pressure environments
Leads with compassion and empathy
Is confident communicating with people in emotional situations
Thinks quickly but stays calm and controlled
Is energized by helping others during difficult moments
Is comfortable both one-on-one and speaking in groups

Compensation & Benefits

Base + Commission (Typical earnings: $85K–$100K base, no cap on commissions. Top producers can earn $200k or more)
Company vehicle + gas
Cell phone and computer provided
Flexible schedule + PTO & sick time
Ongoing leadership development & mentorship
Access to Paul Davis University

What You’ll Need

Strong communication and relationship-building skills
Ability to stay organized while managing multiple priorities
Comfort using technology and CRM tools
Valid driver’s license with a good driving record
Willingness to be on-call (including nights/weekends as scheduled)
A commitment to continuous learning and growth

Preferred Experience

Previous outside sales experience is strongly encouraged
Experience in construction, restoration, or a related field is a plus
Candidates with a background in sales within a construction or service-based environment will be well-positioned for success in this role

Why This Role Matters

Serving others in their time of need is not easy—but it’s meaningful work.

If you’re someone who wants more than just a job—
If you want to make an impact, build relationships, and grow in a fast-paced environment—

This is your opportunity.

Compensation: $85,000.00 - $150,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Paul Davis Restoration of Portland / Vancouver

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results

Company Website: pauldavis.com

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Paul Davis Restoration is an equal opportunity employer and, as such, considers individuals for employment according to their abilities and performance. Employment decisions are made without regard to race, age, religion, color, sex, national origin, physical or mental disability, marital or veteran status, sexual orientation, gender identity, genetic information, or any other classification protected by law. All employment requirements mandated by local, state, and federal regulations will be observed.

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