DSP Team Lead Urbandale

DSP Team Lead

Full Time • Urbandale
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Schedule: 40 hours/week | Monday–Friday | 8:00 AM – 4:00 PM
DSP Team Lead, providing Direct Care, and overseeing Support Staff in the home for clients with disabilities (intellectual or behavioral) 

Golden Heart is seeking an experienced Lead DSP to provide direct care and support daily operations in a home-like setting. This role blends hands-on caregiving with staff leadership and administrative responsibilities.

Key Responsibilities
  • Provide direct care to individuals with intellectual and developmental disabilities
  • Assist with daily living activities, personal care, and medication support
  • Supervise, train, and support DSP staff
  • Coordinate schedules and ensure proper staffing coverage
  • Maintain accurate client and staff documentation
  • Address client/staff concerns and ensure a safe environment
  • Participate in care planning (ISP reviews) and team meetings
Qualifications
  • High school diploma or equivalent
  • 3–5 years DSP experience + 3–5 years administrative/leadership experience (determines pay)
  • Strong communication, problem-solving, and leadership skills
  • Ability to work in a group home setting
  • Physically able to assist with client care tasks
Benefits
  • Competitive salary
  • Flexible schedule
  • PTO
  • 401(k) + matching
  • Dental & vision insurance
  • Ongoing training & career advancement opportunities
Join a team dedicated to compassionate care and professional growth. Apply now to make a difference with Golden Heart!
Compensation: $20.00 - $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Heart Senior Care Corporate.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If no code provided, add their name instead.

Why Join the Golden Heart Caregiver Team?

Flexible Schedules
Your time is valuable - we work around your family commitments and needs.
Enjoyable Work Environment
We offer a great culture where you will feel supported by our reliable office staff 24 hours a day.
Team-Based Care Culture
Be part of a care team that serves clients and helps each other.
Comprehensive Training
Because your safety and wellbeing are a top priority, you will receive all required training and PPE.
Competitive Compensation
Includes paid training, paid time off, and overtime benefits.
Career Advancement
We offer mentorship and a career ladder supported by a “hire-from-within” culture.