Account Manager - State Farm Agent Team Member
Part Time • Fully Remote - US
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
- Paid time off
Account Manager – Service Focused with In-Book Sales Opportunity (Remote | Part-Time)
Jim Rottkamp State Farm
Jim Rottkamp State Farm
Fully Remote | 20–25 Hours per Week | Hourly Pay + Commission
Deliver Exceptional Service. Build Trust. Support Smart Growth.
Jim Rottkamp State Farm is seeking a highly service-driven Account Manager with prior State Farm experience who takes pride in delivering an outstanding customer experience while confidently identifying opportunities to support growth through in-book sales.
This is a fully remote opportunity designed specifically for licensed professionals who are already fluent in State Farm systems and workflows and can operate independently from day one.
If you are organized, customer-focused, and comfortable recommending solutions that genuinely benefit the customer, this is an excellent opportunity to contribute meaningfully in a flexible, part-time role.
Work Schedule & Environment
• Fully remote position
• Approximately 20–25 hours per week (flexible schedule to be discussed)
• Must be able to work independently and manage workload efficiently in a remote setting
• Approximately 20–25 hours per week (flexible schedule to be discussed)
• Must be able to work independently and manage workload efficiently in a remote setting
Compensation
• Hourly base pay
• Commission opportunities tied to in-book sales and performance
• Commission opportunities tied to in-book sales and performance
Licensing & Experience Requirements (Required)
This is a licensed role.
• Active Property & Casualty license required
• Prior State Farm experience required
• Must be comfortable navigating State Farm systems and servicing policies independently
• Prior State Farm experience required
• Must be comfortable navigating State Farm systems and servicing policies independently
Role Overview
As an Account Manager, you will serve as a primary point of contact for existing customers, handling service needs, resolving issues, and ensuring a seamless experience. You will also support retention and agency growth by identifying coverage gaps and recommending solutions through thoughtful, needs-based conversations.
Success in this role is measured by customer satisfaction, retention, and contribution to agency growth.
Responsibilities
Provide high-quality customer service to new and existing policyholders
Develop and maintain strong customer relationships to support retention
Assist with policy changes, updates, billing questions, and general inquiries
Conduct policy reviews to ensure customers are properly protected
Identify opportunities to enhance coverage and pivot service conversations into in-book sales
Resolve customer issues with professionalism and follow-through
Maintain accurate records of customer interactions and account activity
Collaborate with team members to deliver a consistent and positive customer experience
Ensure compliance with agency standards and applicable regulations
Qualifications
Prior State Farm experience required
Active Property & Casualty license required
Strong service mindset with excellent relationship-building skills
Effective communication and active listening abilities
Detail-oriented with strong organizational and multitasking skills
Problem-solving mindset with a focus on customer experience
Comfortable discussing coverage options and recommending solutions
Ability to work independently in a fully remote environment
What We Offer
Flexible part-time schedule (20–25 hours per week)
Hourly pay plus performance-based commission opportunities
Fully remote work environment
A collaborative, service-focused team culture
Opportunities for long-term growth and continued involvement with the agency
Equal Opportunity Employer
Jim Rottkamp State Farm is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.
Ready to Apply Your Experience in a Flexible, Remote Role?
If you have State Farm experience, are fully licensed, and enjoy delivering high-quality service while contributing to growth, apply today to join Jim Rottkamp State Farm.
This is a remote position.
Compensación: $25.00 - $30.00 per hour
We're Hiring!
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Jim Rottkamp - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, y Renters Insurance.
- Our office is located in Darien ct.
- Our office is open 9 to 5 m-f.
Please do not call office - we will contact you.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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