Operations Specialist Chicago, IL

Operations Specialist

Full Time • Chicago, IL
Benefits:
  • 401(k)
  • Competitive salary
  • Health insurance
  • Paid time off
  • Training & development
Title: Operations Specialist
Location: Chicago, IL (O‘Hare area; remote initially, then on-site)
Job Type: Full-time, W2
Salary Range: 55,000–55,000–75,000 per year

Summary:
Handle end-to-end cross-border logistics operations: booking, documentation, shipment tracking, exception resolution, data entry, and reporting.

Key Responsibilities:

Process air/ocean bookings, customs docs, and track shipments

Resolve exceptions (delays, damages, customs issues)

Coordinate with airlines, overseas agents, last-mile carriers

Maintain accurate data in WMS

Support cost reconciliation and billing

Generate operational reports (transit time, carrier performance)

Requirements:

1+ year international freight forwarding or cross-border logistics experience

Familiar with WMS/TMS; Lingxing experience a plus

Detail-oriented and accountable

Bilingual in English and Chinese

Basic knowledge of U.S. customs clearance preferred

Willing to work on-site near O‘Hare after initial period
Compensation: $55,000.00 - $75,000.00 per year




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