Customer Service Representative - State Farm Agent Team Member
Greenville - MS
Customer Service Representative - State Farm Agent Team Member
Full Time • Greenville - MS
Responsive recruiter
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2007 and is built on a strong foundation of hard work, integrity, and service. Before becoming a State Farm agent, I had a background in farming, which shaped my work ethic and commitment to doing things the right way.
Family and community are both very important to me and play a big role in how I lead the agency. I'm married with 3 sons and stay actively involved in the community through organizations such as the Washington County Chapter, Delta Waterfowl, the Greenville Rotary Club, and the Greenville Chamber of Commerce.
For our team, we offer a Simple IRA, professional development opportunities, team-building activities, reimbursement for licensing costs, and a strong focus on work-life balance.
Our office culture is positive, team-oriented, and fun. We’re looking for someone who is responsible, honest, and self-motivated - someone with strong integrity who is driven to succeed and enjoys being part of a supportive, collaborative team.
ROLE DESCRIPTION:
Our agency opened in 2007 and is built on a strong foundation of hard work, integrity, and service. Before becoming a State Farm agent, I had a background in farming, which shaped my work ethic and commitment to doing things the right way.
Family and community are both very important to me and play a big role in how I lead the agency. I'm married with 3 sons and stay actively involved in the community through organizations such as the Washington County Chapter, Delta Waterfowl, the Greenville Rotary Club, and the Greenville Chamber of Commerce.
For our team, we offer a Simple IRA, professional development opportunities, team-building activities, reimbursement for licensing costs, and a strong focus on work-life balance.
Our office culture is positive, team-oriented, and fun. We’re looking for someone who is responsible, honest, and self-motivated - someone with strong integrity who is driven to succeed and enjoys being part of a supportive, collaborative team.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jay Janous - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensación: $30,000.00 - $40,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Greenville, MS and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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