Make a Real Difference Every Day
We are seeking a highly organized, compassionate, and proactive Scheduler/Care Coordinator to join our growing home care team. This role is the heartbeat of our operations — ensuring caregivers and clients are matched effectively, schedules run smoothly, and families receive exceptional support.
If you thrive in a fast-paced environment, love solving problems, and enjoy helping others, we’d love to meet you.
What You’ll Do
Scheduling & Staffing
- Build and manage caregiver schedules to ensure all client shifts are covered
- Coordinate last-minute call-offs, schedule changes, and urgent staffing needs
- Match caregivers to clients based on skills, availability, personality, and care needs
- Maintain accurate scheduling records and documentation
- Monitor overtime, availability, and staffing efficiency
Client & Caregiver Coordination
- Serve as a primary point of contact for clients, families, and caregivers
- Communicate schedule updates and care information clearly and professionally
- Support caregiver engagement, retention, and accountability
- Help ensure high-quality client care and satisfaction
- Assist with onboarding coordination and caregiver introductions
Operations & Administrative Support
- Maintain accurate client and caregiver information in scheduling software
- Support care plan updates and service coordination
- Collaborate closely with the office staff and the leadership team
- Help ensure compliance with company policies and industry standards
- Assist with after-hours or on-call support as needed
What We’re Looking For
Required Qualifications
- Previous scheduling, staffing, coordination, or customer service experience
- Strong organizational and multitasking skills
- Excellent communication and problem-solving abilities
- Ability to remain calm and professional under pressure
- Proficiency with computers, scheduling systems, and Microsoft Office/Google Workspace
- Dependable, detail-oriented, and team-focused
Preferred Qualifications
- Experience in home care, healthcare, medical staffing, or senior services
- Knowledge of caregiver scheduling and client coordination
- Experience with scheduling software or home care management systems
- Bilingual skills are a plus
Why Join Our Team?
- Meaningful work that impacts families and seniors every day
- Supportive and collaborative team culture
- Opportunities for growth and advancement
- Competitive pay
- Paid training and ongoing support
- Health benefits
- Stable, growing company with a strong mission
Schedule
- Full-time
- Monday–Friday with rotating on-call responsibilities
Compensation
Competitive hourly pay based on experience.
Apply Today
If you are compassionate, organized, and ready to help coordinate exceptional care for clients and families, we encourage you to apply.
Join a team where your work truly matters.
An Industry-Leading, Nation-Wide Team
At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.
