Tour Guide/Retail Employee Pembroke

MB Roland Distillery Inc

Future Opening: Tour Guide/Retail Employee

Full Time • Pembroke
Benefits:
  • Hourly pay plus tips
  • Bonus Opportunities
  • Employee discounts
  • Health insurance
  • Paid time off
  • Dental insurance
  • Training & development
  • Vision insurance
About the Role: 
Join the MB Roland Distillery team as a Tour Guide/Retail Employee, where you'll share our passion for craft spirits with visitors. This exciting role combines storytelling with customer engagement, making every tour an unforgettable experience. 

 
Responsibilities: 
  • Conduct engaging and informative distillery tours for guests of all ages.
  • Provide exceptional customer service in our retail shop, assisting with product selection.
  • Educate visitors about the distillation process and the history of MB Roland Distillery.
  • Manage retail inventory and ensure the shop is well-stocked and organized.
  • Handle cash and process transactions accurately using point-of-sale systems.
  • Promote our products and special events to enhance customer experience.
  • Assist in maintaining a clean and welcoming environment for guests.
  • Participate in team meetings and contribute ideas to improve visitor engagement.
  • Other duties as directed by management.

Requirements:
 
  • High school diploma or equivalent; relevant experience in hospitality or retail is a plus.
  • Strong communication skills and a friendly demeanor are essential.
  • Ability to engage and entertain diverse audiences during tours.
  • Must be able to work flexible hours, including weekends and holidays.
  • Experience with point-of-sale systems and cash handling is beneficial.
  • Ability to lift up to 20 pounds.
  • Comfortable with working outside.
  • Must be at least 21 years old.

About Us:
 
MB Roland Distillery Inc has been crafting premium spirits in Pembroke, KY since 2009. Our commitment to quality and authenticity has earned us a loyal customer base, while our friendly and passionate team creates an enjoyable work environment for all employees.
 
Compensation: $13.00 - $25.00 per hour




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