Bilingual Patient Health Coach
Full Time • Houston
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
Summary of Duties:
· Assists all patients through the healthcare system by acting as a patient advocate and navigator.
· Participates in Patient-Centered Medical Home team meetings and quality improvement initiatives.
· Facilitates health and disease patient education, including leading group office visits.
· Supports patient self-management of disease and behavior modification interventions.
· Coordinates continuity of patient care with external healthcare organizations and facilities, including the process of hospital admission and discharge and referrals from the primary care provider to a specialty care provider.
· Coordinates continuity of patient care with patients and families following hospital admission, discharge, and ER visits.
· Manages high-risk patient care, including management of patients with multiple co-morbidities or high risk for readmission to a hospital setting, including a registry.
· Conducts comprehensive, preventive screenings for patients and/or assists all support staff in daily patient interactions as needed.
· Promotes clear communication amongst a care team and treating clinicians by ensuring awareness regarding patient care plans.
· Facilitates patient medication management based upon standing orders and protocols.
· Participates on a team for data collection, health outcomes reporting, clinical audits, and programmatic evaluation related to the Patient-Centered Medical Home and Medical Neighborhood initiatives.
· Evaluates the patient’s views on clinical care, utilization of resources, and assists in the development of new clinical tools, forms, and procedures.
Education and Experience:
· Essential:
Ø Graduation from an accredited university with a background in science, including a BA or BS in Biology, Chemistry, Nursing, Anatomy and Physiology, Public Health, Behavioral Science, or a similar degree is preferred not required, however relevant skills in clinical settings working with diverse populations is required
Ø Proficient computer skills, including Microsoft Office (specifically Word and Excel)
Ø 2-5 years experience in a clinical setting
Ø Self-disciplined, energetic, passionate, innovative
Ø A team player that can follow a system and protocol to achieve a common goal
Ø Highly organized and well-developed oral and written communication skills
Ø Demonstrates sound judgment, decision-making and problem-solving skills
Ø Able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations
Ø Confidence to communicate and outreach to other community health care organizations and personnel
Compensation: $18.00 - $22.00 per hour
About Bee Busy Wellness Center
Bee Busy Wellness Center (BBWC) is a non-profit, community-based health center that initiated clinical services in 2010 and attained the designation of a Federally Qualified Health Center (FQHC) in 2013. Initially operating from a three-exam-room medical facility in Southwest Houston, BBWC embarked on its strategic plan for expansion in 2014. By 2015, the flagship location on West Bellfort Ave in Southwest Houston was established, boasting 11 exam rooms, comprehensive radiology and X-ray services, five dental exam suites, two mental health/psychiatry rooms, and two labs.
Continuing its growth, BBWC expanded its reach in 2018, establishing two additional locations throughout Harris County. The journey from a modest three-exam-room facility to a comprehensive health center with multiple locations underscores BBWC’s commitment to community health and well-being
Our Mission
At BBWC, our mission is to offer a medical home to all, free from stigma and discrimination, regardless of the ability to pay. We strive to bridge the gaps in healthcare and ensure that every individual receives the high-quality care they deserve.
Our Core Values: ICARE
- Integrity: Upholding the highest standards of honesty and ethical behavior.
- Commitment: Dedication to our patients, staff, and community.
- Accountability: Responsibility for our actions and outcomes.
- Respect: Valuing and honoring each individual’s dignity and rights.
- Excellence: Pursuing the highest quality in everything we do.
What Sets Us Apart
As a Federally Qualified Health Center (FQHC), BBWC is dedicated to addressing the unmet healthcare needs of our community. We collaborate with various health insurance providers and offer a sliding fee scale to ensure that cost is never a barrier to receiving care. Our comprehensive services include preventive health, dental care, behavioral health, and substance abuse services. Additionally, we hold Federal Public Health Services (PHS) deemed status, which extends to specific health or health-related claims, including medical malpractice claims, for both the organization and its covered individuals.
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