- Potential bonus opportunities
- Supportive, team-oriented work environment
- Profit sharing for eligible employees
- Paid birthday off
- Competitive salary
- Profit sharing
- Training & development
We are building a culture rooted in excellence, teamwork, and a people-first philosophy. We believe in creating an environment where employees can grow professionally, bring their authentic selves to work, have fun, and take pride in meaningful work that changes lives.
This role combines operational leadership, team development, customer engagement, and program quality assurance. The Aquatics Manager leads by example and helps foster a positive, high-performing culture centered around safety, excellence, accountability, and continuous improvement.
- Recruit, train, coach, and develop instructors to ensure safe, high-quality, and brand-compliant lesson delivery.
- Create and manage employee and lesson schedules that support operational efficiency and an exceptional customer experience.
- Foster a positive, accountable, and team-oriented culture centered around professionalism, communication, and continuous improvement.
- Implement and oversee safety, operational, and compliance protocols, including incident resolution, certification tracking, and program audits.
- Build strong relationships with families and team members through responsive communication, leadership support, and hands-on operational involvement, including teaching lessons when needed.
- High School diploma or equivalent required.
- 1+ years of leadership, supervisory, or management experience.
- 1+ years of customer service experience.
- Strong communication, organizational, and problem-solving skills.
- Ability to lead with professionalism, integrity, accountability, and positivity.
- Proficiency with Google Workspace and/or Microsoft Office products.
- Experience in swimming and fitness teaching/management is preferred.
- A specialist aquatics qualification is desirable, but not required.
- Previous experience leading teams and delivering high-quality customer experiences strongly preferred.
- Lifeguard, CPR, First Aid and/or AED certifications preferred (may be obtained during training).
- Certified Pool Operator (CPO) certification preferred.
We value professionalism, teamwork, accountability, ownership, and people who genuinely care about helping swimmers, families, and fellow team members succeed.
Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.
As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
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