Customer Service Representative - State Farm Agent Team Member
Metairie
Customer Service Representative - State Farm Agent Team Member
Full Time • Metairie
Responsive recruiter
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2018 and is a close-knit team of four focused on growth, service, and supporting one another. I began my career as an Agent Aspirant right out of college and worked as a team member for two years before opening my own agency.
For our team, we offer a Simple IRA with employer match, health benefits, reimbursement for licensing costs, and a strong focus on work-life balance. We also enjoy early Fridays, team lunches during the holidays, and rotating half-days each month to support flexibility.
Our office culture is positive, supportive, and growth-driven. We’re looking for someone with a go-getter attitude and a strong growth mindset - someone who is motivated, eager to learn, and ready to contribute to a team that values both success and balance.
ROLE DESCRIPTION:
Our agency opened in 2018 and is a close-knit team of four focused on growth, service, and supporting one another. I began my career as an Agent Aspirant right out of college and worked as a team member for two years before opening my own agency.
For our team, we offer a Simple IRA with employer match, health benefits, reimbursement for licensing costs, and a strong focus on work-life balance. We also enjoy early Fridays, team lunches during the holidays, and rotating half-days each month to support flexibility.
Our office culture is positive, supportive, and growth-driven. We’re looking for someone with a go-getter attitude and a strong growth mindset - someone who is motivated, eager to learn, and ready to contribute to a team that values both success and balance.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Taylor Lambert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Metairie, LA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none