Mental Health Case Manager
Houston
Mental Health Case Manager
Full Time • Houston
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position Summary
The Mental Health Case Manager is responsible for coordinating and providing supportive services to clients experiencing mental health challenges. This role works closely with clients, families, healthcare providers, and community resources to develop individualized care plans, promote stability, and improve overall quality of life. The Case Manager advocates for clients while ensuring compliance with organizational policies and applicable regulations.
Key Responsibilities
- Conduct client intake assessments and ongoing needs evaluations.
- Develop, implement, and monitor individualized service and treatment plans.
- Coordinate mental health, medical, social, housing, vocational, and community support services.
- Maintain regular contact with clients through office visits, community visits, and phone communication.
- Assist clients with crisis intervention and safety planning when necessary.
- Advocate for clients’ access to healthcare, benefits, transportation, housing, and other supportive resources.
- Collaborate with therapists, psychiatrists, nurses, social workers, and external providers to ensure continuity of care.
- Maintain accurate, timely, and confidential client documentation in accordance with HIPAA and organizational standards.
- Monitor client progress toward treatment goals and adjust care plans as needed.
- Educate clients and families about mental health conditions, coping strategies, and available community resources.
- Participate in team meetings, case reviews, and staff training.
- Ensure compliance with state, federal, and agency regulations.
Qualifications
- Bachelor’s degree in Social Work, Psychology, Counseling, Human Services, or related field required.
- Master’s degree preferred.
- Minimum of 1–3 years of experience in mental health, behavioral health, social services, or case management preferred.
- Knowledge of community mental health resources and crisis intervention techniques.
- Strong communication, organizational, and interpersonal skills.
- Ability to work independently and manage a caseload effectively.
- Proficiency in electronic health records (EHR) systems and Microsoft Office applications.
- Valid driver’s license and reliable transportation may be required.
Preferred Skills
- Experience working with diverse populations, including individuals with severe mental illness, substance use disorders, or co-occurring conditions.
- Familiarity with Medicaid, insurance authorizations, and community-based programming.
- Bilingual abilities are a plus.
Compensation: $22.00 per hour
About Bee Busy Wellness Center
Bee Busy Wellness Center (BBWC) is a non-profit, community-based health center that initiated clinical services in 2010 and attained the designation of a Federally Qualified Health Center (FQHC) in 2013. Initially operating from a three-exam-room medical facility in Southwest Houston, BBWC embarked on its strategic plan for expansion in 2014. By 2015, the flagship location on West Bellfort Ave in Southwest Houston was established, boasting 11 exam rooms, comprehensive radiology and X-ray services, five dental exam suites, two mental health/psychiatry rooms, and two labs.
Continuing its growth, BBWC expanded its reach in 2018, establishing two additional locations throughout Harris County. The journey from a modest three-exam-room facility to a comprehensive health center with multiple locations underscores BBWC’s commitment to community health and well-being
Our Mission
At BBWC, our mission is to offer a medical home to all, free from stigma and discrimination, regardless of the ability to pay. We strive to bridge the gaps in healthcare and ensure that every individual receives the high-quality care they deserve.
Our Core Values: ICARE
- Integrity: Upholding the highest standards of honesty and ethical behavior.
- Commitment: Dedication to our patients, staff, and community.
- Accountability: Responsibility for our actions and outcomes.
- Respect: Valuing and honoring each individual’s dignity and rights.
- Excellence: Pursuing the highest quality in everything we do.
What Sets Us Apart
As a Federally Qualified Health Center (FQHC), BBWC is dedicated to addressing the unmet healthcare needs of our community. We collaborate with various health insurance providers and offer a sliding fee scale to ensure that cost is never a barrier to receiving care. Our comprehensive services include preventive health, dental care, behavioral health, and substance abuse services. Additionally, we hold Federal Public Health Services (PHS) deemed status, which extends to specific health or health-related claims, including medical malpractice claims, for both the organization and its covered individuals.
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