Medical Receptionist
Charlotte
Medical Receptionist
Full Time • Charlotte
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Front Desk & Patient Interaction
- Must be bi-lingual (english & spanish)
- Greet patients and visitors in a professional, friendly manner
- Check patients in and out for appointments
- Answer phone calls, respond to inquiries, and direct calls appropriately
- Schedule, reschedule, or cancel appointments
📅 Appointment & Records Management
- Maintain and update appointment calendars
- Create and update patient records
- Ensure accurate entry of personal, medical, and insurance information
- Handle patient files in compliance with privacy laws like HIPAA (or equivalent in your country)
💳 Billing & Insurance Tasks
- Verify insurance details and eligibility
- Process co-pays and other payments
🗂️ Administrative Duties
- Manage emails, mail, and office correspondence
- Keep the reception area clean and organized
- Complete record releases and record requests
- Send referrals
🧑⚕️ Coordination & Communication
- Communicate patient needs to doctors, nurses, or other staff
- Handle sensitive or urgent situations calmly and professionally
💡 Skills Needed
- Strong communication and interpersonal skills
- Organization and multitasking ability
- Basic knowledge of medical terminology
- Familiarity with electronic health record (EHR) systems
- Attention to detail and confidentiality
Compensation: $16.00 - $18.00 per hour
ABOUT
At Joint Muscle Medical Care and Research Institute, we are focused on exceeding expectations by delivering the best care with the highest levels of customer satisfaction to each one of our patients.
Why Us
We are a privately own Rheumatology practice that is interested in putting our patient care first and we are driven by innovative care in preventing advancement of inflammatory conditions like Rheumatoid Arthritis, Systemic Lupus Erythematosus, Psoriatic Arthritis, Gout, and other immunological driven diseases.
We are recognized as Thought Leaders by our peers and are active participants in latest Clinical Research Trials with prestigious pharmaceutical companies.
Our team is solidified around two board certified Rheumatologists that are FACR (Fellows of American College of Rheumatology) and active members of EULAR (European League Against Rheumatism).
We are recognized as Thought Leaders by our peers and are active participants in latest Clinical Research Trials with prestigious pharmaceutical companies.
Our team is solidified around two board certified Rheumatologists that are FACR (Fellows of American College of Rheumatology) and active members of EULAR (European League Against Rheumatism).
Our mission is
- to improve Quality of Life and stop the progression of debilitating diseases using targeted treatment choices while providing compassionate care.
- to empower patients to become active participants in their care.
- to become a patient advocate and strive to provide care that not only is effective but also safe.
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