IT Systems Support Specialist
Location
Waukesha
Type
Full Time
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Set up and configure computers, user accounts, email access, software, and mobile devices for new employees.
- Manage employee technology onboarding and offboarding.
- Serve as the primary point of contact for technology support across three office locations.
- Troubleshoot hardware, software, printer, mobile device, and connectivity issues.
- Administer Microsoft 365, including Outlook, Teams, OneDrive, and SharePoint.
- Manage user permissions, software licensing, and access requests.
- Deploy, maintain, and track company technology equipment and inventory.
- Coordinate with third-party IT and cybersecurity providers to resolve issues and support technology initiatives.
- Assist with software implementations, upgrades, and technology projects.
- Identify opportunities to improve efficiency through technology and automation.
- 3+ years of experience in IT support, help desk, systems administration, or a related technology role.
- Experience supporting Microsoft 365 environments.
- Strong troubleshooting and problem-solving skills.
- Excellent customer service and communication skills.
- Ability to prioritize multiple requests and work independently.
- Experience supporting users in a business environment.
- Associate degree in Information Technology or related field preferred, but not required.
- Opportunity to be the primary technology resource for a growing organization.
- Variety of responsibilities with exposure to multiple technologies and business functions.
- Work closely with leadership and employees across the company.
- Opportunity for professional growth and increased responsibility as the organization continues to expand.
- Competitive compensation and benefits package.
Paul Davis Restoration does not discriminate on any unlawful basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.
Paul Davis Restoration of Southeast WI & Northern IL
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Company Website: pauldavis.com
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