Precision Transmission
automotive service advisor
Full Time • SOUTH BEND
Benefits:
- Paid time off
Responsibilities
- Greet customers and listen attentively to their vehicle concerns
- Create accurate repair orders and document customer requests
- Communicate with technicians regarding diagnostics and repair needs
- Build and present repair estimates for customer approval
- Keep customers informed throughout the repair process
- Recommend needed maintenance and additional services
- Schedule appointments and manage daily workflow
- Maintain accurate customer and vehicle records
- Handle incoming calls, follow-ups, and general customer inquiries
- Deliver a professional, high-quality experience at every touchpoint
- What We Are Looking For
- What We Are Looking For
- Strong communication and customer service skills
- Ability to explain automotive issues clearly and in straightforward terms
- Organized, detail-oriented, and able to multitask in a fast-paced environment
- Basic automotive knowledge, or a genuine willingness to learn quickly
- Positive attitude and a team-first mindset
- Comfortable recommending and presenting needed services to customers
Qualifications
- Previous service advisor or service writer experience preferred
- Automotive repair knowledge strongly preferred
- High school diploma or equivalent required
Software Experience (a Plus)
Experience with any of the following is an advantage:
- Mitchell1
- TechMetric
- ProDemand
- Identifix
Pay and Benefits
- Position type: Full-Time, Monday through Friday, 7:30 AM to 5:00 PM
- Competitive pay — hourly base plus performance-based bonuses
- Employee discounts on repairs
- Ongoing training and development
Why This Role Matters
You are the first and last point of contact for our customers. The right person in this role builds long-term customer relationships, keeps the shop running efficiently, and plays a direct part in the success of the business. At Precision Transmission, we have been serving the South Bend community since 1978 — and we take that reputation seriously.
How to Apply
Apply in person or send your resume to:
Precision Transmission 902 S. Michigan St, South Bend, IN 46601
Stevenrwoolley@gmail.com
Compensation: $40,000.00 - $65,000.00 per year
(if you already have a resume on Indeed)