Contents Manager
Location
Youngstown
Type
Full Time
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
Job Responsibilites
- Make a difference for people whose homes or businesses have been affected by disaster
- Complete projects on time and on budget while delivering an exceptional customer experience
- Communicate with empathy, urgency, and professionalism through modern technology
- Oversee all aspects of pack-outs, cleaning, digital inventory, and storage of contents
- Ensure accurate documentation using industry software
- Maintain warehouse organization, cleanliness, and inventory integrity
- Supervise and train contents technicians to meet IICRC standards
- Maintain communication with internal teams, customers, quality assurance, and insurance adjusters
- Prepare estimates per carrier guidelines for pack-outs, content cleaning, pack-backs, and restoration
- Annual Salary: $48,000 – $52,000 (based on experience and certifications)
- Performance-based bonuses and commissions
- PTO & Paid Holidays
- Health Insurance
- Cross-Training Opportunities
- Paid Training
- Free Uniforms
- Family-Owned Culture
- 3+ years of experience as a Contents Manager or Contents Lead in restoration
- Strong knowledge of pack-out procedures, inventory tracking, and claims documentation
- Experience with Xactimate software (a plus)
- Strong leadership, time management, and problem-solving abilities
- Valid driver’s license with a clean record and reliable transportation
- Ability to pass a background check
- Availability to work nights, weekends, and overtime when needed
- Deliver What You Promise
- Respect the Individual
- Have Pride in What You Do
- Practice Continuous Improvement
Paul Davis Restoration of Eastern Ohio
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Company Website: pauldavis.com
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