Office Administrator
Location
Grande Prairie
Type
Full Time
- Health insurance
- Training & development
- Company parties
- Competitive salary
- Dental insurance
- Provide administrative support to project managers and field staff.
- Answer phones, manage customer inquiries, visitor reception and schedule appointments.
- Maintain project files, documentation, and company records.
- Conduct customer follow-up and quality assurance calls.
- Track customer satisfaction and address concerns as needed.
- Assist with invoicing, data entry, and general office administration.
- Coordinate communication between customers, technicians, subcontractors, and insurance partners.
- Previous office administration or customer service experience.
- Strong organizational, communication, and problem-solving skills.
- Comfortable working with data, metrics, and performance reporting.
- Proficiency with Microsoft Office and computer-based systems.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience in restoration, construction, or insurance is considered an asset.
- Experience with RMS, Xactimate, Encircle, QuickBooks Online, or similar software is an asset
- $22-25/hour depending on experience
- Attractive Benefits package
- Supportive team environment
- Opportunities for professional growth and advancement
Paul Davis Restoration of Grande Prairie AB
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Company Website: pauldavis.com
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