Appointment Coordinator & Customer Outreach Specialist
Harrisonburg, Virginia
Appointment Coordinator & Customer Outreach Specialist
Full Time • Harrisonburg, Virginia
Benefits:
- Commissions
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Appointment Coordinator & Customer Outreach Specialist (Full-Time)
📍 Harrisonburg, VA | Monday–Friday | 8:00 AM – 5:00 PM
Looking for a stable, full-time position where you can build skills, gain experience, and grow with a supportive team? This is an entry-level, trainable role—no prior marketing experience is required. We provide full training and will help you develop the skills needed to succeed over time.
At Culligan Water, we’ve been helping families enjoy better, safer water for generations. We’re looking for a friendly, dependable team member who is comfortable speaking with customers on the phone and enjoys staying organized. While this role does involve regular phone communication, it is not high-pressure sales—our focus is on providing helpful information and scheduling appointments for our Sales Representatives.
What You’ll Do
- Make outbound phone calls/texts/emails to prospective customers using a provided script (training provided).
- Schedule appointments for our Sales Representatives.
- Answer incoming customer calls and provide friendly, professional support.
- Confirm and update scheduled appointments.
- Enter and maintain accurate customer and lead information.
- Assist with basic marketing and administrative support tasks.
What We’re Looking For
- Friendly, positive attitude and strong communication skills.
- Comfortable speaking with customers on the phone throughout the day.
- Willingness to learn—this is an entry-level, trainable position.
- Organized with good attention to detail.
- Basic computer skills (Outlook, Excel, Word).
- Previous customer service or office experience is helpful but not required.
Why You’ll Love Working Here
✔ Full-time, steady weekday schedule—no evenings or weekends.
✔ Paid training with ongoing support—we will train and develop you over time.
✔ No high-pressure sales environment—focus is on scheduling and customer support.
âś” Supportive, team-oriented workplace.
âś” Be part of a company that helps improve the quality of water for families in our community.
Ready to Apply?
Apply in person at:
1820 Erickson Avenue
Harrisonburg, VA 22801
Harrisonburg, VA 22801
Please do not call regarding this position.
Compensation: $14.00 - $16.00 per hour
About Culligan
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Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
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Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
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This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
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Growth Opportunities
Friendly Coworkers
World class training and development through Culligan University and bootcamps