Dispatcher Long Beach, CA

Dispatcher

Full Time • Long Beach, CA
Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Location: Long Beach, CA 
Employment Type: Contract Based, W2 
Schedule: Full-time or part-time, based on project and VA requirements   
Rate: $20.00 – $26.00 per hour (dependent on experience, qualifications, and VA approval) 
 
Position Overview  
Kaleidoscope Supply Services supports the staffing of this position on behalf of a client company. If selected, you will be employed directly by the client—not Kaleidoscope, the VA, or the federal government.  
This role supports a Department of Veterans Affairs (VA) federal contract. You will work alongside VA teams to help deliver services that support veterans and the VA’s mission. 
 
About the Role 
You will act as the central communications hub for facility transportation and fleet operations. You will schedule, route, and monitor drivers—including shuttle, bus, and valet operations—to ensure seamless passenger transit, minimal wait times, and maximum efficiency. This role requires exceptional organizational skills, clear radio communication, and the ability to adapt to changing transit demands or emergencies in real time. 
 
Key Responsibilities 
  • Assign, schedule, and route transport vehicles (buses, shuttles, and specialty carts) based on daily facility demands and direct service requests. 
  • Maintain continuous, clear radio or phone communication with all active drivers to monitor transit progress, track location, and provide real-time updates. 
  • Receive, prioritize, and log incoming transport requests from staff, patients, or visitors, managing pickup windows to ensure minimal wait times. 
  • Act as the primary point of contact for tracking vehicle issues, delays, or facility traffic blockages, re-routing operators as necessary to preserve schedule integrity. 
  • Maintain accurate electronic logs of driver shift schedules, trip counts, vehicle check-outs, and any reported incidents or maintenance updates. 
  • Coordinate closely with onsite parking and valet supervisors to balance vehicle arrival volumes during peak facility hours. 
Qualifications & Skills 
  • High School Diploma or equivalent. 
  • Minimum of 1–2 years of experience in logistics, transportation dispatching, fleet routing, or a high-volume call/communications center. 
  • Proficiency with dispatch software, electronic logging systems, and standard computer applications (Word, Excel, or communication platforms). 
  • Excellent active listening, verbal communication, and problem-solving abilities; must remain calm and clear-headed under high-volume pressure. 
  • Strong geographical awareness of the local area and the ability to coordinate multi-vehicle logistics simultaneously. 
Contract Details
  • This position supports a federal contract with the U.S. Department of Veterans Affairs (VA).
  • Final placement, assignment, and start date are contingent upon client and/or VA approval.
  • While Kaleidoscope Supply Services manages the recruitment process, the employer of record will be the client company supporting the contract.
Compensation
  • Hourly pay for all hours worked
  • Compensation based on experience, qualifications, certifications, and client approval requirements
  • W-2 employee position
  • Overtime requires advance approval
Benefits
Eligible employees may participate in:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • California paid sick leave
  • SIMPLE IRA retirement savings plan
Benefits are subject to plan terms, eligibility requirements, and change.

Employment Requirements
Employment is contingent upon successful completion of applicable background checks, screening requirements, onboarding, and client and/or VA approval processes.
Employees must comply with all workplace conduct, safety, security, and confidentiality requirements.

Additional Information
Veterans, military spouses, and candidates with related experience are encouraged to apply.
Schedule requirements may vary based on operational and contract needs.

Equal Opportunity Employer
The client company and Kaleidoscope Supply Services are Equal Opportunity Employers. Qualified applicants will receive consideration for employment without regard to any protected status under applicable federal, state, or local law.
Compensation: $20.00 - $26.00 per hour




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