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Front Desk Coordinator Indianapolis

Front Desk Coordinator

Full Time • Indianapolis
Benefits:
  • 401(k) matching
  • Competitive salary
  • Employee discounts
  • Paid time off
  • Training & development
  • Vision insurance
Are you the kind of person who loves bringing order to chaos?

Do you naturally keep everyone on schedule, stay calm when things get busy, and still greet every person with a genuine smile?

If your friends describe you as organized, dependable, and someone who "always has it together," we may have the perfect career for you.

At Infinity Eye Care, our Front Desk Coordinators do much more than answer phones and schedule appointments. You are the first smile our patients see and the person who helps ensure every patient receives an exceptional, five-star experience from beginning to end. Your ability to stay organized, think ahead, and multitask allows our doctors and clinical team to provide outstanding care to our community.

If you love helping people, enjoy staying busy, and take pride in keeping everything running smoothly, we'd love to meet you.

No Experience? No Problem.

Previous experience in healthcare or eye care is a bonus—but it isn't required.

We believe attitude is more important than experience. We'll happily train someone who is compassionate, dependable, eager to learn, and committed to providing outstanding customer service.

What You'll Do

  •  Welcome every patient with warmth, kindness, and professionalism. 
  •  Answer incoming calls with confidence while creating an exceptional patient experience. 
  •  Schedule, reschedule, and coordinate appointments while maximizing efficiency. 
  •  Help keep our doctors' schedules organized and running on time. 
  •  Verify insurance benefits and assist patients with questions. 
  •  Check patients in and out while ensuring accurate documentation. 
  •  Assist with opening and closing office procedures. 
  •  Work closely with every department to ensure a seamless patient experience. 
  •  Cross-train throughout the practice to expand your skills and grow professionally. 
What Makes Someone Successful Here

We're looking for someone who naturally enjoys creating order and helping others.

You might be a great fit if:

  •  You genuinely enjoy making people feel welcome and cared for. 
  •  You stay calm and positive even when juggling multiple priorities. 
  •  You are highly organized and love keeping everything on track. 
  •  You have exceptional time management skills and understand that every minute matters. 
  •  You can multitask without sacrificing attention to detail. 
  •  You communicate clearly, professionally, and compassionately. 
  •  You solve problems instead of waiting for someone else to solve them. 
  •  You are dependable—when you say you'll do something, you follow through. 
  •  You learn quickly and enjoy using technology. 
  •  You believe teamwork is essential and are always willing to help wherever needed. 
  •  You treat patients and coworkers with kindness, respect, and professionalism. 
Why This Is More Than Just a Job

At Infinity Eye Care, we believe better vision changes lives.

Every day we help people drive safely, succeed at work and school, care for their families, and experience the world more fully. As the first person our patients meet, you'll play a critical role in making them feel welcomed, valued, and cared for.

You'll join a supportive team that believes in continuous learning, personal growth, and creating an exceptional workplace where people genuinely enjoy coming to work.

If you're looking for a career where your organization, compassion, and ability to keep things running smoothly truly matter, we'd love to hear from you.

***As part of our hiring process, we ask all candidates to complete a required assessment.  Please keep an eye out for a confirmation email, which will include the next steps.****
Compensation: $17.00 - $20.00 per hour




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Perks and Benefits

Why Join Infinity Eye Care?

At Infinity Eye Care, we believe that great patient care begins with an exceptional team. We're committed to creating a workplace where our employees feel valued, supported, and empowered to grow both personally and professionally.

What You Can Expect

Competitive Pay

  • Competitive compensation based on experience and performance

  • Opportunities for raises and career advancement

Work-Life Balance

  • Paid Time Off (PTO)

  • Paid major holidays

  • Consistent, predictable scheduling

  • We respect your time outside of work

Retirement Benefits

  • 401(k) retirement plan with eligibility after one year of employment

Professional Growth

  • Paid training and ongoing education

  • Cross-training opportunities to develop new skills

  • Career advancement within the practice

  • Learn directly from experienced doctors and industry leaders

Employee Discounts

  • Complimentary comprehensive eye exams

  • Significant discounts on eyewear and contact lenses for employees and eligible family members

  • Access to the latest vision care technology and products

Modern Practice

  • Work in a state-of-the-art private practice utilizing advanced diagnostic technology

  • Be part of a practice that is continually investing in innovation and patient care

Supportive Culture

  • Friendly, positive, team-oriented environment

  • Leaders who genuinely care about your success

  • Recognition for hard work and outstanding performance

  • A workplace built on respect, integrity, compassion, and excellence

More Than a Job—A Career

Whether you're just beginning your career or bringing years of experience, Infinity Eye Care is a place where your contributions matter. We invest in our people because we know that when our team thrives, our patients receive the exceptional care they deserve.

If you're looking for a workplace that values teamwork, professional development, and making a meaningful difference in people's lives every day, we'd love to meet you.

Join the Infinity Eye Care team and help us change lives through better vision.


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