Ikigai Hospitality Group Llc
Host/Hostess
Full Time • MIAMI
Benefits:
- Flexible schedule
- Training & development
IKIGAI Restaurant is seeking for an experienced professional Host / Hostess for our beautiful restaurant in Brickell key
The primary responsibilities of Hosts and Hostesses include greeting and seating guests, keeping track of tables and making sure each server gets a fair amount, answering phones, and taking reservations.
The ideal candidate must have a warm attitude, excellent restaurant experience, customer service & interpersonal skills, and also uphold professional working relationships with other team members and maintain composure while under stress.
Essential Functions
- Open door for both arriving and departing guests.
- Greet (both arriving and departing) and seat all guests in a friendly manner and assist in maintaining the overall guest flow of the restaurant.
- Escort guests as soon as possible to appropriate table and inform guest of their server’s name. Present menus to guests, explain specials and offers assistance if necessary.
- Answer the phones and schedule dining reservations for guests in advance.
- Accommodate any special needs of guests, i.e., boosters, highchairs, disabilities.
- Manage the wait list when the restaurant is full.
- Provide assistance to servers as needed.
- Inspect and maintain the dining facilities, spot any cleanliness issues.
- Instruct the busser/runners and servers when necessary.
- Display basic knowledge of our menus and specials.
- Operate computer in prescribed manner for recording reservations and guest requests.
- Report all unsafe conditions immediately.
- Maintain work area clean and organized and attend required meetings.
- Complete other tasks as assigned by supervisor, including cross-training.
Compensation: $13.00 - $15.00 per hour
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