SOC Analyst - Tier 2/3 - Remote - Hawaii only please
Miami Lakes
SOC Analyst - Tier 2/3 - Remote - Hawaii only please
Full Time • Miami Lakes
Replies within 24 hours
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
| Location: Remote, Hawaii preferred | Schedule: 2:00 PM to 1:00 AM HST, equivalent to 8:00 PM to 7:00 AM Eastern Time
| Workweek: 4 days per week, 11-hour shifts with a 1-hour break | Days Off: 3 days off per week
| Workweek: 4 days per week, 11-hour shifts with a 1-hour break | Days Off: 3 days off per week
Position Overview
We are looking for a SNOC Analyst Tier 2 or 3 to support overnight security and network operations monitoring for a managed services environment. This role is ideal for someone with hands-on IT, NOC, SOC, or managed services experience who is comfortable working independently during evening hours and following structured operational procedures.
This is a remote role with preference for candidates based in Hawaii due to schedule alignment. The analyst will support a 2:00 PM to 1:00 AM HST schedule, which aligns with 8:00 PM to 7:00 AM Eastern Time coverage. The position follows a 4-day workweek with 3 days off.
Key Responsibilities
· Review security and network alerts and validate event details.
· Create, update, and maintain accurate tickets with clear documentation.
· Document findings and escalate suspicious activity or service-impacting issues when required.
· Follow established runbooks and escalation procedures.
· Complete clear shift handoff notes for ongoing visibility and continuity.
· Work with SIEM platforms, EDR/XDR tools, Microsoft security tools, ticketing systems, remote monitoring tools, and basic network monitoring platforms.
· Create, update, and maintain accurate tickets with clear documentation.
· Document findings and escalate suspicious activity or service-impacting issues when required.
· Follow established runbooks and escalation procedures.
· Complete clear shift handoff notes for ongoing visibility and continuity.
· Work with SIEM platforms, EDR/XDR tools, Microsoft security tools, ticketing systems, remote monitoring tools, and basic network monitoring platforms.
Ideal Candidate
The ideal candidate has previous experience in IT support, NOC operations, cybersecurity monitoring, managed services, or SOC alert triage.
Experience with Microsoft 365, Microsoft Sentinel, Splunk, SentinelOne, CrowdStrike, firewall logs, phishing triage, endpoint alerts, VPN alerts, device availability monitoring, or network connectivity troubleshooting.
Experience with Microsoft 365, Microsoft Sentinel, Splunk, SentinelOne, CrowdStrike, firewall logs, phishing triage, endpoint alerts, VPN alerts, device availability monitoring, or network connectivity troubleshooting.
Required Skills and Attributes
· Strong attention to detail and accurate documentation habits.
· Clear written communication and reliable shift handoff practices.
· Ability to follow escalation procedures and structured operational workflows.
· Comfort working independently during evening hours.
· Ability to identify potential issues, communicate clearly, and take ownership of assigned shift responsibilities.
· Clear written communication and reliable shift handoff practices.
· Ability to follow escalation procedures and structured operational workflows.
· Comfort working independently during evening hours.
· Ability to identify potential issues, communicate clearly, and take ownership of assigned shift responsibilities.
Preferred Qualifications
· Security+, Network+, CySA+, SC-200, AZ-500, or equivalent hands-on experience.
· Basic understanding of networking, Windows systems, Microsoft 365, endpoint security, common cyber threats, alert triage, network troubleshooting, and ticket documentation.
· Basic understanding of networking, Windows systems, Microsoft 365, endpoint security, common cyber threats, alert triage, network troubleshooting, and ticket documentation.
Compensation: $75,000.00 - $90,000.00 per year
We are a leading Cybersecurity and Risk Management company providing assurance and managed security solutions across the Americas. With over 25 years of experience defending regulated industries and critical infrastructure, our team predates the term “cybersecurity” itself.
By delivering continuous threat exposure management and world-class SOC operations, we help organizations reduce their attack surface, strengthen resilience, and operate securely. Our clients depend on us 24x7x365 to deliver the highest level of security expertise, incident response, and trusted guidance.
If you’re ready to take on a critical role in a company that lives and breathes cyber defense, we encourage you to apply. Join us — and be part of a team that stands guard over some of the most important digital assets in the world.
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