TOTS&TEENS PEDIATRICS LLC
Future Opening: Medical Appointment Scheduler/Phone Operator
Full Time • Saint Cloud
Replies within 24 hours
Fast paced, well established Pediatric practice.
We are looking for a friendly, reliable, courteous, upbeat and above all professional candidate for our phone operator/scheduler position. You will be responsible for answering a high volume of calls for a busy pediatric practice. The position requires a high level of accuracy and attention to detail.
Responsibilities:
- Provides friendly, courteous and professional service always to all patients
- Schedule/Cancel/Reschedule Appointments
- Answer patient inquiries in a timely and accurate manner.
- Create telephone encounters appropriately
- Maintains and updates any patient info that is required
- Maintains open communication with the Front Desk, Clinical Staff, Providers and Leadership
- Perform other duties as assigned
Skills:
- Outstanding communication and customer service skills
- Active Listening
- Excellent written and oral expression
- Ability to multitask
- Previous Medical office experience preferred
- Bilingual English/Spanish highly preferred
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Language:
- Spanish (Preferred)
Compensation: $16.00 - $18.00 per hour
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