Disaster Recovery Technician
Omaha
Disaster Recovery Technician
Full Time • Omaha
Responsive recruiter
Benefits:
- Company Shirts
- Paid Training for IICRC WRT, IIRC FRST & Lead RRP Licensing
- Company Cell Phone
- Paid Holiday, Vacation & Sick Days
- Maternity, Paternity & Adoption Leave
- Medical, Dental, Vision Benefits
- 401(k)
- 401(k) matching
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?
Disaster Recovery Technician
Disaster Recovery Technician
$18.00 - $22.00 per hour based on experience
($37,500 - $46,000 per year)
This is a full-time, hands-on field position in the property damage restoration industry. Our teams help property owners recover from emergencies like fires, floods, and storms. We offer on-the-job training, making it an excellent opportunity to build a long-term career.
($37,500 - $46,000 per year)
This is a full-time, hands-on field position in the property damage restoration industry. Our teams help property owners recover from emergencies like fires, floods, and storms. We offer on-the-job training, making it an excellent opportunity to build a long-term career.
- Emergency Response: Promptly respond to property-damaging events, prioritizing safety, structural preservation, and customer care.
- Damage Assessment: Survey damage, conduct moisture inspections, and thoroughly record and evaluate the condition of the property and its contents.
- Mitigation & Repairs: Set up specialized drying equipment, perform demolition of damaged structural components using hand or power tools, and apply water mitigation and mold remediation techniques.
- Documentation: Use software or operating systems (like RMS) to record data, take photographs of the job site, and manage daily job notes.
- Customer Service: Interact directly with affected homeowners, answering questions and ensuring they feel supported during a stressful time.
- Paid IICRC certification available
Competency – Knowledge, Skills and Abilities:
- Knowledge of technology (iPhone, iPad, computer)
- Customer Service Skills
- Ability to learn and operate our primary operating systems: RMS, Xactimate, Moisture Mapper, and additional systems as requested
- Ability to create documents
- Ability to answer and communicate with customers over the phone and face to face
- Ability to work independently and / or with a team
- Ability to participate in an on-call schedule
- Ability to work within hazardous environments safely
- Ability to operate a company vehicle safely
- Maintain a level of confidentiality
Preferred Education and Experience:
- High School Diploma or GED
- Customer Service experience
- 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
Physical Requirement
- Constantly move about job sites; stairs, walkways, roofs, crawl spaces
- Occasionally requires a ladder to complete jobs
- Must be able to communicate and converse with customers over the phone and face to face
- Frequently will lift up to 60lbs
- Ability to safely operate a company vehicle
Make an impact now: Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!
Reasonable Accommodation for Disability:
Reasonable Accommodation for Disability:
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
Disclaimer
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation: $18.00 - $22.00 per hour
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
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Opportunity for Overtime
Paid Time Off
Opportunity for Advancement
Great Company Culture