Benefits:

401(k)
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development

Installation Manager

Closets by Design – Brighton, MI $70,000–$80,000 a year (base + bonuses) Full‑time

About Us

Closets by Design is a nationally recognized leader in custom closets and home organization systems. We design, manufacture, and install custom closets, home offices, garages, wall beds, media centers, and more. As our business continues to grow, we are hiring an experienced Installation Manager to lead our installation team and deliver exceptional customer experiences.

Job Summary

We’re looking for a motivated, self‑directed Installation Manager with strong installation experience and excellent customer service skills. This leader will manage and develop Installers and Apprentices, drive process improvements, and uphold our Zero Service Culture—where customers feel supported, informed, and delighted at every step.

Responsibilities

Lead, manage, and develop Installers and Installer Apprentices
Schedule and oversee all installation and service projects
Provide technical and operational training for new and existing installers
Maintain high standards of customer service and communication
Resolve design challenges and customer concerns
Collaborate with Production, Sales, Engineering/Cutlist, and Coordination teams
Improve installation processes, reporting, communication, and workflow
Uphold company installation philosophy and Zero Service Culture
Oversee vehicle maintenance, organization, cleanliness, and safe driving expectations
Manage hiring, staffing needs, and payroll
Maintain strong computer literacy (Microsoft Office, CBDM)

Requirements

2–4 years of experience in product installation (home improvement, building maintenance, appliance installation, kitchen/bath installation, closet/cabinet installation, etc.)
Proven leadership experience
Strong customer service background
Excellent communication and organizational skills
Ability to multitask in a fast‑paced environment
Functional computer skills, emphasis on Excel and proprietary CBDM system
Initiative, drive, and determination to meet goals

Benefits

$70k–$80k total compensation (base salary + bonuses)
Direct career track with salary growth
Paid training and ongoing professional development
Paid holidays and paid time off
Health and retirement benefits
Open‑door policy with the owners

Apply Today

If you’re motivated, passionate, and ready to lead a growing team, we want to hear from you. Submit your resume to learn more about this opportunity.

Compensation: $70,000.00 - $80,000.00 per year

Since 1982, we’ve built a reputation of integrity as the industry leader in customer service and total customer satisfaction. From our no obligation in-home consultation, custom tailored designs and the highest quality product construction, our products simply offer the best value in the industry.

Join a company with over 40 years of strong brand identity.

^{This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.}

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