- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Welcome guests and provide exceptional poolside hospitality
- Present menus, explain daily specials, and answer guest questions
- Take accurate food and beverage orders, including special requests
- Deliver food and drinks promptly while ensuring quality and presentation
- Process guest payments accurately using our point-of-sale system
- Serve alcoholic beverages responsibly while following all state liquor laws
- Maintain a clean, organized, and inviting pool deck and service areas
- Resolve guest concerns professionally and escalate issues when appropriate
- Support teammates and assist with opening, closing, and side work as needed
- Must be 18 years of age or older to serve alcoholic beverages
- Previous restaurant, resort, poolside, or hospitality experience preferred
- Food Handler Card and Responsible Beverage Service (RBS) certification required (or ability to obtain)
- Excellent communication and guest service skills
- Strong attention to detail and ability to multitask
- Comfortable working outdoors in varying weather conditions
- Reliable, dependable, and team-oriented
- Ability to stand and walk throughout the shift and lift up to 30 pounds
- Integrity
- Customer Focus
- Relationship Building
- Teamwork
- Passion
- Self-Motivation
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with 4 hotels and resorts as well as 3 wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Hill Country, Texas. Carter Hospitality Group also serves as the owner-franchisee for Radisson Hotel Orlando Lake Buena Vista South, Orlando Florida. The company also owns the South Coast Winery in Temecula California, Carter Estate Winery in Temecula California and the Carter Creek Winery in Hill Country, Texas. For More information, visit us at CarterHospitality.com.
Purpose
Enriching lives by crafting exceptional environments and experiences.
Niche
We design, build and care for unique settings where communities thrive and memorable experiences come to life.
We are an Equal Employment Opportunity employer.
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