Field Service Technician - Industrial & Laboratory Equipment
Hybrid - US
Field Service Technician - Industrial & Laboratory Equipment
Full Time • Hybrid - US
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
Minnesota Medical Specialists is seeking a Field Service Technician to install, service, maintain and repair biomedical systems and equipment. with an emphasis on durable, deployable and capital medical equipment, i.e., laboratory, clinical, dental, therapeutic, pneumatic, hydraulic, general, surgical, diagnostic and treatment equipment at the hardware, component, sub-assembly, module or circuit board level. Job entails maintaining, repairing and installing equipment of the following types: mechanical, electrical, diagnostic, controlling, monitoring and recording.
Duties & Requirements:
· Assemble, maintain, troubleshoot, align, and calibrate medical & laboratory equipment.
· Able to work with various electrical, mechanical, hydraulic, steam, water and air systems.
· Able to read circuit diagrams and wiring schematics, working knowledge of electrical systems.
· Supervise and conduct preventive maintenance programs.
· Manage repair parts, maintain inventories, order replacement parts and equipment.
· Render technical advice and assistance as required.
· Provides customers and end users with product and technical support.
· Provides technical service/mechanical troubleshooting of equipment.
· Accurately document work conducted, and log times and materials for services on digital CMMS.
Skills, Knowledge and Abilities:
· Work with and communicate with technical experts, healthcare professionals/managers, and OEM representatives.
· Travel required to perform most on-site repairs, occasional overnight/multiday visits possible.
· Must be self-directed with sound judgment and able to solve problems with minimal guidance, oversight or direct management.
· Respond promptly to customer inquiries and needs, both on-the-job and remotely.
· Communicate with customers to help them understand how to use, maintain and troubleshoot their products and devices.
· Complete, maintain, update, and process pertinent digital systems, paperwork and records.
· Solve problems, document procedures and formulate repair plans and maintenance strategies.
· Operate, control and maintain various biomedical test and calibration equipment.
· Requires proficiency in various digital systems (CMMS, word processing, equipment service software, etc.)
Flexible work from home options available.
Compensation: $70,000.00 - $90,000.00 per year
About Minnesota Medical
For over 30 years Minnesota Medical has built an unsurpassed reputation of highly affordable, fast and friendly service. From routine maintenance and sales, to high tech calibrations and free safety inspections, our experienced service technicians will diagnose your problem quickly—over the phone, in the field or at our drop-off location—to get you back up and running as soon as possible.
Small Business, Big Goals
Incorporated in 1991 with the focus and intent of servicing tabletop autoclaves and other small-scale clinical devices, Minnesota Medical Specialists, Inc. quickly branched out into servicing a litany of other biomedical devices and products throughout late 1990s and early 2000s. Soon enough, what began as a two-technician operation servicing a limited scope of devices in the Twin Cities metro-area of Minnesota, grew into over a dozen employees providing services and equipment sales to thousands of customers comprising a huge array of device types and brands across the upper Midwestern United States.
Throughout the 2010s, Minnesota Medical Specialists continued to add on more customers, equipment, service regions, and other businesses. In 2017-2018, MN MED started up its biomedical refrigeration service arm, Minnesota Medical Refrigeration (formerly known as Harasyn’s Refrigeration Service, Inc.), and began providing maintenance and repair services for biomedical, pharmaceutical and laboratory refrigeration devices. Today, Minnesota Medical Refrigeration specializes in the repair, maintenance, and rebuilding of ultra-low freezers, vaccine storage units, environmental chambers, incubators, and freeze-dryers. Our on-site repair facility allows customers to ship and courier their devices straight to us.
Additionally in the mid 2010s, Minnesota Medical Specialists began its first service contracts in the realm of bulk sterilization and large scale autoclaves. MN MED now manages the service and maintenance of over 100 of these devices across the upper Midwest, with customers ranging from large public universities and massive research and development plants to small, private pharmaceutical start up enterprises. Since making the leap to bulk sterilizer service, Minnesota Medical has also branched out to servicing other large sterile-processing devices, such as biomedical glassware, cage and rack washers.
In 2020, Minnesota Medical Specialists began providing services in the Kansas City metro area by way of its inaugural remote technician branch. Finally in 2021, Minnesota Medical brought on additional clinical and biomedical service business growth through the acquisition of long-time upper Midwest therapeutic and dental clinic imaging service provider Pro Select Services, Inc.
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