Customer Service Representative - State Farm Agent Team Member
Springfield
Customer Service Representative - State Farm Agent Team Member
Full Time • Springfield
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I launched my agency in 2024 and currently lead a growing team of two. Before becoming a State Farm agent, I spent 20 years in retail business management, building my career around serving others and leading teams. I studied Business Management at Lane Community College and am married with four children. Outside of work, my family enjoys board games, bike rides, camping, and spending time outdoors.
Giving back to the community is a priority for our agency. We proudly support Waypoint Community Church and local girls' club basketball programs, and we enjoy being involved in organizations that make a positive impact on local families.
Our agency offers a wellness benefit that includes a gym membership, a cell phone stipend, a Simple IRA, licensing reimbursement, work-life balance, and a bonus for becoming fully licensed within your first 60 days. We believe in investing in both the personal and professional well-being of our team.
Our culture is energetic, supportive, and growth-oriented. I'm looking for someone who is self-motivated, eager to learn, and excited about advancing their career. If you're driven, hardworking, and ready to grow with a new agency, we'd love to meet you.
I launched my agency in 2024 and currently lead a growing team of two. Before becoming a State Farm agent, I spent 20 years in retail business management, building my career around serving others and leading teams. I studied Business Management at Lane Community College and am married with four children. Outside of work, my family enjoys board games, bike rides, camping, and spending time outdoors.
Giving back to the community is a priority for our agency. We proudly support Waypoint Community Church and local girls' club basketball programs, and we enjoy being involved in organizations that make a positive impact on local families.
Our agency offers a wellness benefit that includes a gym membership, a cell phone stipend, a Simple IRA, licensing reimbursement, work-life balance, and a bonus for becoming fully licensed within your first 60 days. We believe in investing in both the personal and professional well-being of our team.
Our culture is energetic, supportive, and growth-oriented. I'm looking for someone who is self-motivated, eager to learn, and excited about advancing their career. If you're driven, hardworking, and ready to grow with a new agency, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Cody Willis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $45,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Springfield, OR and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none