Software Development Coordinator
Full-Time / Non-Union
Location: Northampton, MA
Salary Range: $70,000 - $85,000
ServiceNet's Information Systems team is seeking an organized, driven coordinator to bring structure and consistency to our in-house software development, enterprise technology, and data initiatives. The Software Development Coordinator coordinates projects involving software applications, enterprise systems, data warehouses, dashboards, integrations, and reporting. This individual will also manage incoming data and reporting requests, translating business needs into clear, prioritized technical work.
Key Responsibilities:
- Coordinate day-to-day software development, data, and technology project work.
- Manage priorities, timelines, dependencies, deliverables, and deadlines across a portfolio of enterprise technology projects.
- Coordinate software builds, data warehouse initiatives, dashboards, system integrations, and reporting.
- Receive, clarify, prioritize, track, and coordinate data and reporting requests from programs and business stakeholders.
- Translate business needs into clear technical requirements and actionable project plans.
- Maintain development standards, code review practices, testing expectations, documentation, and release processes.
- Track project progress, identify risks and blockers, and provide clear status updates.
- Support enterprise applications, integrations, and analytics used across more than 100 programs.
- Help ensure software development and data-handling practices comply with HIPAA and applicable privacy and security requirements.
Qualifications:
- Three or more years of experience in software development, technical project coordination, IT project management, or a related role.
- Experience supporting or coordinating projects in an enterprise technology environment.
- Experience managing data, analytics, or reporting requests from business stakeholders.
- Working knowledge of modern programming languages such as Java, JavaScript/TypeScript, SQL, or similar technologies.
- Familiarity with cloud services such as AWS or Azure and with data, reporting, or business-intelligence tools.
- Familiarity with version control, code review, testing, release management, and standard project-management tools.
- Ability to balance multiple projects, priorities, and stakeholder needs.
- Strong communication, organization, and problem-solving skills, with the ability to work effectively with technical and nontechnical stakeholders.
- A collaborative, humble, team-first approach and a commitment to ServiceNet's mission.
Benefits:
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn more about ServiceNet https://www.servicenet.org/ ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
