Customer Service Representative - State Farm Agent Team Member
Metairie - LA
Customer Service Representative - State Farm Agent Team Member
Full Time • Metairie - LA
Responsive recruiter
Benefits:
- License reimbursement
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2001 and currently lead a team of six. My State Farm career began while I was in college, working in agency management before moving into auto claims and eventually returning to agency leadership. I'm proud to have built my career with State Farm and to serve the Southeast Louisiana community where I was born and raised. In addition to serving customers throughout Louisiana, I'm also licensed in Texas, Arkansas, and Mississippi, allowing our agency to help individuals and families across all four states.
Giving back is an important part of our agency. We proudly support our local school district, the Second Harvest Food Bank, and a variety of local youth sports and dance programs. We believe in making a positive impact both inside and outside the office.
Our agency offers a 401(k), licensing reimbursement, one remote workday each week, and a strong commitment to work-life balance. We believe in creating an environment where our team can succeed both professionally and personally.
Our culture is built on teamwork, honesty, professionalism, and respect. I never ask my team to do something I wouldn't do myself, and we live by a simple philosophy: "See something, do something." I'm looking for a dependable team player who takes initiative, values integrity, and enjoys working together to provide outstanding service.
ROLE DESCRIPTION:
As a Customer Service Representative with Amy Falcon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $36,000.00 - $42,000.00 per year
Looking for the skills and confidence to run a business in the future?
Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Metairie, LA.
- I have been a State Farm agent since 2001.
- I am a proud graduate of •Nicholls State University, Bachelor of Science.
- We currently have 6 team members at our agency.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, and Legion of Honor
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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