Dispatcher/office clerk
Stockton
Dispatcher/office clerk
Full Time • Stockton
Benefits:
- Health insurance
- Vision insurance
- 401(k) matching
- Company parties
- Dental insurance
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher/Office Clerk to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task. Eager to learn outside of their normal tasks for potential growth. A fast-paced professional with strong tempo excels at managing high-volume tasks, keeping a steady rhythm under pressure, and matching operational speed with accuracy
Responsibilities
- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct response units to appropriate location
- Monitor status of the response team
- Contacting customers on service rendered
- Data Entry
- Account receivables/collections
Qualifications
- High school diploma/GED
- Previous experience as a Dispatcher or in a similar position
- Excellent typing and data entry skills
- Understanding of best practices and procedures for emergency response situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
Compensation: $17.00 - $20.00 per hour
Why Us
With over 50 years of combined experience, you can rest easy knowing your door installation or repair is in good hands. With a wide coverage area of California and Nevada we have you covered!
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