Weekend On Call Coordinator Fully Remote - US

Weekend On Call Coordinator

Part Time • Fully Remote - US
Responsive recruiter
Benefits:
  • 401(k)

We will only consider applicants in the Northern Virginia, Maryland and District of Columbia Area.  We require the applicant to come in person for training.

ComForCare Home Care South Fairfax is a locally run home care agency serving individuals and families throughout Fairfax County. Our goal is simple: help people stay safely at home while continuing the routines, comforts, and connections that matter most.

We are looking for a weekend on-call coordinator, this person will be responsible for providing weekend support to clients, prospective clients, and caregivers who call, or text  The time required for this position varies from 1-5 hours per weekend.

We will only consider applicants in the Northern Virginia, Maryland and District of Columbia Area.  We require the applicant to come in person for training.

Weekend On-Call Coordinator Qualifications: 
Demonstrates ability to effectively communicate and interact with clients/family, co-workers, and prospective clients
Detail-oriented with outstanding customer service skills 
Ability to perform multiple tasks under strict deadlines
High school diploma or equivalent 
Additional home care administration training or certification, preferred 
18 years of age or older, with U.S. citizenship and/or equivalent employment status
The ideal candidate must be available from 6pm Friday evenings until 9:00am Monday mornings
Must live in the DMV area since initial in person training on software is required

Responsibilities/Essential Functions: 
Answer Agency phone and respond to client requests in an efficient and professional manner
Check emails, text messages, and phone messages regularly throughout the day and respond to individuals in a timely manner
Handle and coordinate caregiver staffing for emergency and open shifts
Ensure open shifts are covered by the close of each day for the following two days
Report client/family/employee concerns to the supervisory staff
Report any incidents that occurred to the supervisor 
Manage intake telephone calls/emails from prospective clients and answer their questions in a timely manner
Document minimal intake information and notify owner of such inquiries

Other Requirements: 
  • Adheres to all Agency policies and procedures
  • Displays unwavering ethics in all decision processes concerning our services and interaction with staff, call-offs, intakes, caregivers, RNs, referral sources, family members of clients and all client relationships
  • Possesses the ability to be discrete and professional
  • Complies with HIPPA and maintains client confidentiality
  • Demonstrates and understands the Clients Rights and Responsibilities
  • Applies safety concepts in the workplace and in accordance with Agency policy
  • Demonstrates a positive and professional manner according to Agency policy

This is a remote position.

Compensation: $125.00 per day




By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.

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