Property Manager - Residential Rentals
Winchester, VA
Property Manager - Residential Rentals
Full Time • Winchester, VA
Join Coldwell Banker Premier, a dynamic home for agents and brokers across the Mid Atlantic and Florida.
Benefits:
- Health insurance
- Paid time off
- Paid holidays
Coldwell Banker Premier Property Management
Primary Office: Winchester, Virginia
Coldwell Banker Premier is seeking an experienced Property Manager to oversee an established residential rental portfolio throughout our Quad States region. The portfolio includes properties across the Shenandoah Valley and Northern Virginia, the Eastern Panhandle of West Virginia, and Western Maryland.
This position focuses on owner relations, tenant management, portfolio performance, regulatory compliance, and maintaining high customer service standards. The ideal candidate is organized, responsive, comfortable traveling throughout the region, and able to manage multiple priorities in a fast-paced environment.
Position Overview
The Property Manager is responsible for the day-to-day oversight of an assigned residential rental portfolio. Responsibilities include owner and tenant communication, lease enforcement, vacancy oversight, delinquency management, court coordination, property inspections, and collaboration with the company’s accounting, maintenance, leasing, and administrative teams.
Key Responsibilities
Owner and Tenant Relations
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Serve as the primary point of contact for property owners and tenants. - Maintain professional, timely, and consistent communication.
- Address owner and tenant questions, concerns, and escalations.
- Conduct regular owner check-ins and provide portfolio updates.
- Build and maintain strong relationships with owners and residents.
- Escalate significant legal, financial, or operational concerns appropriately.
Portfolio Management
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Oversee the day-to-day performance of an assigned residential portfolio. - Ensure leases, management agreements, notices, and supporting documentation are accurate and current.
- Monitor lease expirations, renewals, move-ins, and move-outs.
- Maintain occupancy and portfolio performance goals.
- Review owner statements and property activity for accuracy.
- Ensure tasks and follow-up items are completed within company timelines.
Operations and Compliance
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Ensure property files meet company standards and applicable state requirements. - Coordinate recurring property inspections and follow up on findings.
- Review inspection reports and communicate needed repairs or concerns.
- Oversee delinquency, notice, and eviction processes.
- Attend court hearings when required.
- Ensure AppFolio records, notes, documents, and tenant ledgers are accurate and complete.
- Follow company policies, procedures, and quality-control standards.
Leasing and Vacancy Oversight
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Monitor vacancies, upcoming availability, and leasing activity. - Work with leasing and marketing teams to reduce vacancy time.
- Review rental pricing, property condition, marketing activity, and lead response.
- Review applications and approve qualified applicants in accordance with company criteria and fair housing requirements.
- Coordinate with owners regarding repairs, improvements, and pricing recommendations.
- Track leasing progress and communicate updates to owners.
Maintenance and Property Oversight
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Work with the maintenance team and vendors to address property concerns. - Review work orders and follow up on unresolved or recurring issues.
- Communicate repair recommendations and approval requests to owners.
- Help ensure emergency and high-priority maintenance matters are handled promptly.
- Confirm completed work and supporting documentation when needed.
Team Collaboration
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Work closely with the regional coordinator, maintenance team, accounting department, and company leadership. - Provide clear direction and information to support team members.
- Participate in weekly property management meetings, portfolio reviews, and company initiatives.
- Assist with process improvements and regional growth efforts.
- Provide regular updates regarding occupancy, vacancies, delinquencies, inspections, owner concerns, and legal matters.
Portfolio Coverage Area
The portfolio includes properties throughout the Quad States region, including but not limited to:
Virginia
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Winchester - Front Royal
- Linden
- Woodstock
- Strasburg
- Berryville and Clarke County
- Loudoun County and Brambleton
- Burke and Northern Virginia
- Surrounding Shenandoah Valley communities
West Virginia
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Inwood - Martinsburg
- Falling Waters
- Ranson
- Charles Town
- Berkeley Springs
- Surrounding Eastern Panhandle communities
Maryland
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Hancock - Hagerstown
- Frederick
- Surrounding Western Maryland communities
Regular travel between properties, court locations, and regional communities is required. Reliable transportation and a valid driver’s license are necessary.
Qualifications
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Two or more years of property management experience is preferred. - Experience managing a residential rental portfolio strongly preferred.
- Active Virginia real estate license required.
- West Virginia and Maryland real estate licensing or eligibility to obtain additional licensing may be required based on portfolio assignments.
- Experience with AppFolio or similar property management software preferred.
- Knowledge of landlord-tenant processes, fair housing requirements, lease enforcement, and residential property operations.
- Strong written and verbal communication skills.
- Excellent organization, follow-through, and time-management skills.
- Ability to manage multiple deadlines and competing priorities.
- Professional and solutions-focused approach to difficult conversations.
- Ability to work independently while collaborating with a regional support team.
- Comfortable attending court hearings and managing delinquency and eviction-related responsibilities.
Schedule
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Full-time position. - Primary office located in Winchester, Virginia.
- Regular travel throughout the Quad States portfolio.
- Some weekend availability may be required.
- Occasional after-hours escalations may require attention.
- Court attendance is a required responsibility of the position.
Compensation and Benefits
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Competitive salary based on experience. - Performance-based bonus opportunities.
- Paid time off and company holidays.
- Training, technology, and company resources provided.
- Opportunities for professional development and portfolio growth.
Coldwell Banker Premier is looking for a dependable, experienced professional who takes ownership of their portfolio, communicates proactively, and is committed to providing excellent service to property owners and residents.
Compensation: $45,000.00 - $47,800.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Full-Service Real Estate, Backed by Experience
Coldwell Banker Premier is a top-performing real estate brokerage serving the Mid-Atlantic and Florida, with a growing footprint across Virginia, Maryland, Delaware, Pennsylvania, West Virginia, North Carolina, Florida, and Washington D.C.
Grounded in trust, innovation, and strong relationships, we offer a complete real estate experience with in-house support for relocation, mortgage, commercial, auction, and settlement services. Whether you're buying, selling, investing, or building a career in real estate, you'll have everything you need under one roof. This is where the pros are: driven, experienced, and focused on making every move as smooth and successful as possible
Real estate pros you can count on in VA, WV, DE, MD, NC, PA, FL, and Washington D.C.
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Training
Our Coldwell Banker University trainings are curated by award-winning trainers from around the country and always available for you. Our localized company and office trainings are catered towards your business needs.
1:1 Manager Support
The sales management staff is here to help. Our managers all have decades of experience in real estate sales & business growth and are here to help whether you're in you are still in the process of getting licensed or you have been in the business for years.
Health & Wellness Plans
Maintaining a well-rounded & balanced life can be challenging in an industry like real estate sales. That's why we've developed a unique health & wellness plan that includes agent health, vision and life insurance, 401k and deferred compensation plans.
Your Brand, Your Way
With the global Coldwell Banker brand as your foundation, we allow you to create and grow your personal brand in your own unique way. Our Design Concierge service will even pair you with professional design professionals to create stunning logos and brand packages to help you stand out.
Global Network
Our global network is 100,000+ agents strong and includes incredible networking opportunities to help grow your business. We are one of the top referral companies in the nation, creating more business opportunities for you to connect with buyers and sellers in your local market.
Marketing
CB marketing is professional and user-friendly. We have automated listing marketing that includes things from postcards to single-property websites, all created FOR you.
Global Luxury
Our Global Luxury program helps create a national price premium of 20% over the NAR average. CB listings sell for more and faster, helping you close more volume while not needing to increase your units and time invested.
Boost/Homespotter
Boost by Homespotter shaves a ton of time from Facebook and IG ad creation and is a tremendous source of leads either for you or to sell to other agents for passive income.
Professional Photography
We pay $150 per residential listing for photography to help ensure the highest quality standards.