Account Representative - State Farm Agent Team Member
Grand Rapids - MI
Account Representative - State Farm Agent Team Member
Full Time • Grand Rapids - MI
Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a team of 13. Before becoming a State Farm agent, I worked as a District Manager, where I developed a passion for leadership, team development, and customer service. I'm a Michigan State University business graduate, married with three children and two dogs, and family is the most important part of my life.
Giving back to the community is a priority for me. I'm actively involved with several local nonprofits and serve on multiple nonprofit boards. We believe in making a positive impact both inside and outside the office.
Our agency offers generous PTO and holiday pay, licensing reimbursement, professional development, and excellent opportunities for career growth and advancement. We believe that taking care of our team is just as important as taking care of our customers.
Our culture is built on teamwork, respect, and healthy competition. We enjoy celebrating success through office events and creating opportunities for our team to grow. I'm looking for someone who is driven, values collaboration, and is excited about building a rewarding long-term career with outstanding growth potential.
I opened my agency in 2011 and currently lead a team of 13. Before becoming a State Farm agent, I worked as a District Manager, where I developed a passion for leadership, team development, and customer service. I'm a Michigan State University business graduate, married with three children and two dogs, and family is the most important part of my life.
Giving back to the community is a priority for me. I'm actively involved with several local nonprofits and serve on multiple nonprofit boards. We believe in making a positive impact both inside and outside the office.
Our agency offers generous PTO and holiday pay, licensing reimbursement, professional development, and excellent opportunities for career growth and advancement. We believe that taking care of our team is just as important as taking care of our customers.
Our culture is built on teamwork, respect, and healthy competition. We enjoy celebrating success through office events and creating opportunities for our team to grow. I'm looking for someone who is driven, values collaboration, and is excited about building a rewarding long-term career with outstanding growth potential.
ROLE DESCRIPTION:
As an Account Representative for Kevin Curtis - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
Compensation: $50,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Grand Rapids, MI and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none